L2 Application Support Engineer – Mainframe(Backfill position)
SDH Systems· enterprise· Artificial Intelligence (GenAI)· Jul 24, 2026 · 3mo agoPosted 95 days ago
Chicago, IL
In office
Full-time
Principal
$143K–$219K est.
8+ years exp
Before you apply
Ghost Signal:
Open since July 24, 2026 — 95 days, and still accepting applications.
Job description
Years of experience required: 8-10+
Years of Experience: 11.00 Years of Experience
Job Description:
The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support. The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multi-tasking environment. The role is Chicago-based, with at least 3 days per week onsite and occasional night/weekend support.
Mandatory skills:
Mainframe skills( COBOL,JCL,DB2,VSAM) Troubleshooting Analytical
Application prep
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