Job description

Symmetrio is recruiting a Technical Project Manager for our customer, a large global hospitality and food services organization. This consultant will serve as the client-side project manager for a multi-release initiative to replace a legacy meal plan management and analytics platform with a modern, web-based solution. Working alongside the third-party development partner’s project manager, the consultant will lead delivery across business, IT, and vendor teams from planning through production deployment. Compensation: $140,000–$170,000 annually Contract: Initial 6-month contract with a strong likelihood of extension Responsibilities • Project Leadership • Manage end-to-end delivery from planning through deployment, owning scope, schedule, budget, risks, issues, and dependencies. • Establish project governance and reporting, including monthly steering committee updates and executive communications. • Run change control and keep the project within its agreed scope. • Stakeholder and Vendor Management • Serve as the primary liaison between business stakeholders, internal IT teams, and the third-party development partner. • Partner with the vendor’s project manager and hold the vendor accountable to the statement of work, milestones, and deliverables. • Facilitate requirements gathering, decision-making, and issue resolution, and ensure business needs stay aligned with technical delivery. • Secure time from subject matter experts who are balancing project work with their day jobs. Build a recurring meeting cadence, negotiate realistic commitments, and escalate conflicts early. • Agile Delivery Management • Coordinate sprint planning, backlog prioritization, sprint reviews and demos, release planning, and deployment activities with the product owner. • Manage user acceptance testing, including test scenarios, tester availability, defect triage, and sign-off. • Monitor milestones and confirm quality and readiness for production. • Data Migration and Integration • Lead coordination of data migration from the legacy platform, including trial loads, validation, and production cutover. • Coordinate integrations with enterprise systems such as master data, finance and budgeting, and consumer-facing applications, including technical contacts, access, and data-sharing requirements. • Change Management and Adoption • Develop communication, training, and rollout plans, including train-the-trainer sessions. • Drive stakeholder engagement and organizational readiness among users accustomed to the existing system. • Support transition to operational support teams following implementation. • Bachelor’s degree in Business, Information Technology, or a related field. • 5+ years of project management experience leading enterprise software implementations, including projects where a third-party vendor built the solution and you managed from the client side. • Experience with Agile and hybrid delivery methodologies. • Proven success managing cross-functional teams, vendors, integrations, and data migration. • Experience leading UAT and presenting to steering committees and executives. • Ability to influence and keep teams on schedule without direct authority. • Strong communication, leadership, and stakeholder management skills. • Ability to travel quarterly. Preferred • PMP, PMI-ACP, CSM, or similar certification. • Experience with analytics, reporting, or enterprise business applications. • Experience managing large-scale digital transformation or legacy replacement initiatives. • Experience in hospitality, food service, higher education, retail, or POS environments. • Experience with vendor SOW oversight, change control, or cloud hosting transitions. Success Measures • Platform delivered on schedule and within budget. • Successful migration from the legacy system with minimal business disruption. • High stakeholder satisfaction and user adoption. • Project objectives, quality standards, and operational readiness achieved. • Health Care Plan (Medical, Dental & Vision) • Retirement Plan • Paid Time Off (Vacation, Sick, & Public Holiday)

Requirements

Must-haves

Compensation: $140,000–$170,000 annually
Contract: Initial 6-month contract with a strong likelihood of extension
Project Leadership
Manage end-to-end delivery from planning through deployment, owning scope, schedule, budget, risks, issues, and dependencies.
Establish project governance and reporting, including monthly steering committee updates and executive communications.
Run change control and keep the project within its agreed scope.
Stakeholder and Vendor Management
Serve as the primary liaison between business stakeholders, internal IT teams, and the third-party development partner.
Partner with the vendor’s project manager and hold the vendor accountable to the statement of work, milestones, and deliverables.
Facilitate requirements gathering, decision-making, and issue resolution, and ensure business needs stay aligned with technical delivery.
Secure time from subject matter experts who are balancing project work with their day jobs. Build a recurring meeting cadence, negotiate realistic commitments, and escalate conflicts early.
Agile Delivery Management
Coordinate sprint planning, backlog prioritization, sprint reviews and demos, release planning, and deployment activities with the product owner.

Nice-to-haves

PMP, PMI-ACP, CSM, or similar certification.
Experience with analytics, reporting, or enterprise business applications.
Experience managing large-scale digital transformation or legacy replacement initiatives.
Experience in hospitality, food service, higher education, retail, or POS environments.
Experience with vendor SOW oversight, change control, or cloud hosting transitions.
Success Measures
Platform delivered on schedule and within budget.
Successful migration from the legacy system with minimal business disruption.
High stakeholder satisfaction and user adoption.
Project objectives, quality standards, and operational readiness achieved.
Retirement Plan

Application prep

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Keywords to mirror

agile

Platform: workable
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Paid Time Off