What We Need
Corpay is currently looking to hire an AI Product Delivery Excellence Manager within our Payables division. In this role, the AI Product Delivery Excellence Manager is a key driver of product delivery excellence, helping Product teams and leaders adopt and continuously improve modern, AI-driven planning, discovery, prioritization, and delivery readiness practices.
The role combines strategic product delivery leadership with operational rigor to ensure teams define, prioritize, and prepare high-quality work aligned with business priorities in a predictable and efficient way, while effectively leveraging AI tools.
How We Work
As an AI Product Delivery Excellence Manager, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Optimizing the full product delivery lifecycle from intake and discovery through prioritization and ready-for-development handoff
Improving flow efficiency by identifying and removing bottlenecks across Product workflows and systems
Shifting teams toward continuous planning and outcome-based execution
Balancing speed, quality, and predictability in product readiness and delivery inputs
Owning discovery predictability and operational health across Product teams
Increasing visibility of cross-team dependencies, prioritization risks, and handoff issues while driving mitigation with stakeholders
Maintaining stable Product operations through scope discipline, clear operating rhythms, and consistent decision-making
Driving adoption of AI-driven product and delivery practices
Leveraging AI tools and team analytics for intake planning, prioritization, portfolio visibility, and delivery tracking
Identifying risks and opportunities through data-driven insights
Continuously evaluating and adopting emerging AI capabilities to improve Product effectiveness and delivery readiness
Partnering with Product, Engineering, and stakeholders to align planning and delivery with strategic objectives
Collaborating with Engineering to balance AI-DLC initiatives, product priorities, and operational delivery needs
Communicating progress, risks, and outcomes clearly and consistently
Partnering with leaders and stakeholders to evolve Product practices and operating models
Defining, tracking, and reporting key Product and shared delivery metrics
Providing actionable insights to inform prioritization and delivery decisions
Monitoring Product operating performance and proactively addressing deviations
Promoting adherence to quality standards, planning discipline, and Product best practices
Maintaining consistent Product artifacts, discovery processes, and handoff standards
Supporting governance, compliance, and audit readiness where required
Leading continuous improvement using agile and flow-based principles adapted to AI-driven development
Running experiments to improve team effectiveness and Product operating outcomes
Standardizing best practices across teams while enabling local adaptability
Coaching teams on AI-DLC, Product operating principles, and evolving ways of working
Enabling adoption of new tools and operating practices through facilitation, coaching, and hands-on support
Fostering high-performing, accountable, and self-organizing teams
Promoting a culture of continuous learning, innovation, and ownership
Qualifications & Skills
5+ years of experience in Product Operations, Product Delivery, Agile Delivery, Program Management, or similar roles
Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience
Experience working with cross-functional Product and engineering teams
Proven track record of improving planning, delivery readiness, and operating predictability
Experience in fast-moving, technology-driven environments
Experience leading adoption of new technologies, operating practices, or delivery models
Demonstrated expertise with Jira or similar tooling, including administration, workflow design, custom fields, and reporting
Experience with Product and delivery metrics, reporting, and analytics
Hands-on experience with AI-assisted development or Product tools such as GitHub Copilot, Cursor, ChatGPT, or similar platforms
Understanding of AI-DLC, agile delivery, and flow-based operating models
Strong analytical thinking and problem-solving skills
Ability to interpret and act on data-driven insights
Excellent communication skills
Demonstrated change leadership and coaching capability
Preferred Qualifications
Experience in organizations actively scaling AI-assisted software or product delivery
Experience formalizing operating governance in regulated or audit-sensitive environments
Experience coaching teams through operating model transitions
Familiarity with AI workflow tools, prompt-based process automation, or LLM-assisted Product tooling
Scrum Master, SAFe, or Agile coaching certification (as a foundation, not a requirement to apply Scrum specifically)
Experience in a FinTech, SaaS, or B2B product environment
Experience with product analytics or BI tooling (e.g., Tableau, Looker, Power BI)
Benefits & Perks
Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Time-off including major holidays, vacation, sick, personal, & volunteer time
Discounted gym membership rate
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes