Job description

Senior Marketing Operations Program Manager Location: REMOTE Type- 12 Months Contract Our client company is seeking an experienced Senior Marketing Operations Program Manager to lead the planning, audit, and execution strategy for a large-scale enterprise initiative. This role will be responsible for assessing and inventorying a high volume of marketing, communications, digital, and customer-facing assets and developing the comprehensive roadmap required to update those assets across the organization. The ideal candidate excels in ambiguity, can quickly understand complex business environments, and has experience managing enterprise-scale initiatives involving marketing, compliance, legal, digital, creative, and operational teams. Key Responsibilities Lead Program Discovery & Audit • Conduct a comprehensive audit of customer-facing and internal assets across marketing, digital, communications, content, video, PDF, web, and other channels. • Partner with business stakeholders to identify impacted materials, workflows, systems, and dependencies. • Interview key stakeholders and subject matter experts to gather requirements, document risks, and establish program scope. • Develop and maintain a centralized inventory of affected assets, processes, and owners. o Assess complexity, effort, regulatory considerations (which consists of but not limited to) state filing/refiling workflows, compliance approval sequencing, legal/regulatory dependencies tied to rollout and business impact to inform prioritization. Building the Roadmap and Operating • Develop a comprehensive program plan outlining phases, milestones, dependencies, resource requirements, and critical paths. • Create prioritization frameworks based on business needs, sales cycles, regulatory filing requirements, customer impact, and implementation complexity. • Identify workstreams requiring specialized support, including creative, content, digital, compliance, legal, and technology resources. • Establish governance structures, decision-making processes, and reporting mechanisms. • Build recommendations for sequencing work to balance risk, workload, and operational readiness. Drive Cross-Functional Execution Planning • Manage complex dependencies across legal, compliance, product, marketing, and operational readiness, ensuring alignment with regulatory approvals and business rollout timelines. • Facilitate working sessions and status meetings to drive alignment, remove blockers, and maintain momentum. • Translate business objectives into actionable project plans and execution requirements. • Ensure stakeholder accountability and clear ownership across all workstreams. • Coordinate planning activities for future execution teams and implementation of resources. Program Leadership & Governance • Serve as the primary point of contact for program planning and readiness activities. • Monitor and report on key performance indicators, including asset throughput, approval cycle efficiency, issue resolution, and overall program health to provide leadership with transparent progress visibility. • Identify, assess, and mitigate program risks, dependencies, and manage approval bottlenecks to minimize business disruption and support successful implementation. • Drive high-volume program delivery against established milestones, ensuring timeline adherence across multiple workstreams, channels, and stakeholder groups while proactively addressing schedule risks • Create structure within a highly complex and evolving environment. • Confidently facilitate discussions with senior leaders and business stakeholders to support informed decision-making. Execution Readiness & Continuous Improvement • Establish processes, standards, and tools that will support large-scale execution. • Manage review cycles, consolidate feedback, resolve blockers, and keep work moving from intake through final delivery. • Apply strong understanding of briefing, concepting, copy/design development, versioning, proofing, approvals, and production handoff. • Recommend opportunities to streamline work, reduce risk, and improve efficiency. • Support transition from planning/audit phases into full-scale execution and delivery. Skills & Experience Required Qualifications · 8–10+ years of experience in program management, project management, enterprise transformation, or agency operations. · Own end-to-end execution of creative projects, from kickoff through delivery. · Lead weekly status meetings, drive decisions, and ensure accountability across teams. · Proven experience leading large-scale, cross-functional initiatives involving multiple stakeholders and workstreams. · Strong experience conducting discovery, audits, assessments, or operational planning initiatives. · Exceptional organizational, facilitation, communication, and stakeholder management skills. · Experience building program roadmaps, governance structures, and implementation plans. · Strong risk management and problem-solving capabilities. · Ability to influence and drive decisions without direct authority. · Experience managing executive communications and presenting recommendations to senior leaders. Preferred Qualifications • Experience in financial services, insurance, healthcare, or other regulated industries. • Expertise supporting marketing, creative, digital, or customer communications programs. • Understanding regulatory review, compliance processes, and content governance. • Experience leading large-scale asset migration, rebranding, modernization, or change management initiatives. • Familiarity with Workfront or similar project and portfolio management tools. Estimated Min Rate : $60.00 Estimated Max Rate : $65.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit yoh.com to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: yoh.com Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

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