Account Manager at Sonrava Health

Job description

Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs. • Complete sales related marketing projects that includes running proposals and reports • Providing assistance to sales representatives and the broker community • Providing enrollment support to brokers and clients • Operate as the lead point of contact for any and all matters specific to your customers • Build and maintain strong, long-lasting customer relationships • Develop a trusted advisor relationship with key customer brokers and clients • Assisting in the servicing of current brokers and clients day to day needs • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Assist with high severity requests or issue escalations as needed • Knowledge of marketing principals • Ability to work under pressure to meet deadlines and attention to detail • Excellent analytical skills • Organizational skills • Interpersonal skills • Numerical skills • Verbal communication skills • Effective presentation skills • Ability to learn and navigate the companies computer systems • Demonstrate ability to solve problems and suggest appropriate solutions • Highly self-motivated

Requirements

Must-haves

Complete sales related marketing projects that includes running proposals and reports
Providing assistance to sales representatives and the broker community
Providing enrollment support to brokers and clients
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key customer brokers and clients
Assisting in the servicing of current brokers and clients day to day needs
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Knowledge of marketing principals
Ability to work under pressure to meet deadlines and attention to detail
Excellent analytical skills
Organizational skills
Interpersonal skills
Numerical skills
Verbal communication skills
Effective presentation skills
Ability to learn and navigate the companies computer systems
Demonstrate ability to solve problems and suggest appropriate solutions
Highly self-motivated

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: icims
Effort: medium