Job description

Amazon Robotics is where invention meets impact. We are a team of builders who work passionately to apply emerging robotics hardware and software technologies to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics is seeking a talented and motivated Sr. Technical Program Manager (TPM) who will be part of the Hardware Engineering team focused on next generation robotic system design, as well as supporting the existing fleet of robotic & automation technology. The TPM will manage the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of Amazon's next-generation Fulfillment Centers. This position is responsible for the planning and execution of complex large scale NPI programs while serving as liaison between Systems Engineering, Software Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and various program verticals. If you are a Sr. Technical Program Manager looking to grow your skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment, and the desire to contribute to Amazon's next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program/project management, critical thinking, and problem-solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at managing multiple priorities, innovative, creative, self-directed, and a great team player. The candidate should drive continuous process improvement and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions. Key job responsibilities • Lead the effective and efficient delivery of System and Hardware Product Development programs, working closely with mechanical, electrical, and embedded systems teams • Partner with Deployment Engineering, Manufacturing, Global Support Services, and other key stakeholders to define project goals that improve performance, reduce cost, and reduce installation cycle time • Collaborate cross-functionally to support solution development and integration, including hardware/software integration • Triage, prioritize, and execute against incoming field requests for Hardware Engineering support • Drive consensus on technical decisions and ensure appropriate resources are employed to deliver high-quality results • Lead the partnership between Hardware Engineering, Product Management, and Systems Engineering to develop and decompose comprehensive functional requirements • Identify, assess, track, and mitigate issues and risks at the program level • Create, maintain, and disseminate project information to stakeholders • Drive effective teamwork, communication, and collaboration across multiple groups with competing priorities • Develop and manage project schedules across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, and HW Test Engineering • Partner with groups external to Hardware Engineering to successfully deliver on project goals A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! - Bachelor's degree in Engineering, Computer Science, or a related technical field - 10+ years of hardware engineering experience - 7+ years of working directly with engineering teams experience - Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment - Experience managing multiple projects in parallel through prioritization, planning, and task delegation - Experience in core project management disciplines including scope, schedule, budget, quality, risk management, and critical path management - Experience working in a fast-paced and highly cross-functional organization - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience handling ambiguous or undefined challenges through strong problem solving abilities - Ability to develop Gantt charts and identify project critical path - Can show strong verbal and written communication skills - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients - 7+ years of direct work with engineering teams experience - 7+ years of full product life cycle experience - Experience in the mechanical or controls field, or experience with robotics work cells and their control systems - Experience working in a fast-paced environment similar to a high-tech start-up - Experience coordinating complex products with stringent technical requirements, development cycles and schedules - 3+ years of program or project management experience, or PMP certificate - Basic fundamental knowledge of mechanical and electrical design to channel dependencies with partner teams in Manufacturing Test, Reliability, Sourcing, Hardware Quality, Safety, Compliance, EMC, Firmware, Security and Networking Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs . USA, MA, North Reading - 148,700.00 - 201,200.00 USD annually

Requirements

Must-haves

Key job responsibilities
Lead the effective and efficient delivery of System and Hardware Product Development programs, working closely with mechanical, electrical, and embedded systems teams
Partner with Deployment Engineering, Manufacturing, Global Support Services, and other key stakeholders to define project goals that improve performance, reduce cost, and reduce installation cycle time
Collaborate cross-functionally to support solution development and integration, including hardware/software integration
Triage, prioritize, and execute against incoming field requests for Hardware Engineering support
Drive consensus on technical decisions and ensure appropriate resources are employed to deliver high-quality results
Lead the partnership between Hardware Engineering, Product Management, and Systems Engineering to develop and decompose comprehensive functional requirements
Identify, assess, track, and mitigate issues and risks at the program level
Create, maintain, and disseminate project information to stakeholders
Drive effective teamwork, communication, and collaboration across multiple groups with competing priorities
Develop and manage project schedules across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, and HW Test Engineering
Partner with groups external to Hardware Engineering to successfully deliver on project goals
A day in the life
Bachelor's degree in Engineering, Computer Science, or a related technical field
10+ years of hardware engineering experience
7+ years of working directly with engineering teams experience
Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Experience managing multiple projects in parallel through prioritization, planning, and task delegation
Experience in core project management disciplines including scope, schedule, budget, quality, risk management, and critical path management
Experience working in a fast-paced and highly cross-functional organization
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Experience handling ambiguous or undefined challenges through strong problem solving abilities
Ability to develop Gantt charts and identify project critical path
Can show strong verbal and written communication skills

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: amazon
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Pto

Paid Time Off

Parental Leave