Support Center - Irving
Under the direction of the Support Center Talent Acquisition Team Lead, the Support Center Talent Acquisition Specialist is a strategic partner in sourcing, interviewing and evaluating internal and external candidates for support center opportunities with Michael's. This person contributes to our mission by delivering High Performing Team Members to dive business results. The Support Center Talent Acquisition Specialist will work closely with the HR Team and the business Leadership teams.
Recruiting, Planning and Analysis of Staffing Needs
• Sources, recruits and hires all levels of talent across the support center.
• Works closely with Human Resource Director to assess future staffing needs through key metrics and communicates progress toward goals on a consistent basis.
• As part of a centralized staffing model the Talent Acquisition Specialist will partner with their peers to share best practices, make recommendations on ways to simplify processes and support other business units as needed.
• Reviews individual performance weekly to ensure we are hitting all key talent acquisition metrics which includes time to fill.
• Develop and maintain effective working relationships with assigned business units to ensure results-oriented solutions to interim, short and long-term staffing needs, based on established headcount and department budgets.
• Continually source quality pools of applicants on a timely basis.
• Assess, interview and evaluate prospective candidates and applicants for employment with Michael's.
• Work with the Recruitment Coordinator to schedule candidate’s travel and interviews.
• Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures; and compliance with local, state and federal employment laws.
• Identify new and develop existing relationships with external resources such as contingent and retained search firms, professional and community based organizations, academic institutions and corporations to source the market for quality hires.
• Ensure candidate diversity in prospective hires.
• Market Michael's to prospective applicants via a wide range of forums and networking events.
Reporting and Administration
• Maintain and produce relevant talent acquisition related reports.
Other
• Works on special HR related projects.
• Subject matter expert on the Talent Acquisition process.
• Proactively looks for innovative and new industry best practices around recruiting, interviewing and sourcing to ensure we are hiring top talent and all candidates walk away from their experience with a positive image of the Michael's brand.
Preferred Education
• Bachelor’s Degree. Emphasis in Human Resources or related field preferred.
Minimum Type of experience the job requires
• 3+ years of experience leading full life-cycle recruiting with an
• Emphasis on implementing recruiting processes and programs
• Must have experience in both recruiting and sourcing.
Preferred Special Certifications or technical skills
• Previous experience with Workday
• Proven performance sourcing via LinkedIn
Preferred Type of experience the job requires
• Previous experience recruiting and sourcing for retail support center positions while hitting key talent acquisition metrics.
Other
• Strong leadership skills, oral and written communications skills, presentation skills, and problem solving skills.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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