Job description

The Role We are looking for a Healthcare Account Executive to take ownership of a portfolio of healthcare accounts with significant growth upside. You will inherit active client relationships, delivery teams, and pipeline - and your job is to build from there. This is a healthcare industry role with real room to run. The portfolio includes accounts across payer, provider, health services, and pharma services, with existing revenue, expanding engagements, and untapped opportunity in each. CapTech's healthcare practice is growing, the client relationships are strong, and the person in this seat gets to shape what comes next. This is not a pure sales role or a pure delivery role. You will be accountable for both. The accounts in this portfolio are built on trust earned through delivery. Clients expect their account lead to understand their business, show up with relevant ideas, and ensure the work gets done well. Growth follows from that credibility, not from outbound prospecting alone. Compensation is base plus bonus tied to portfolio performance. What You'll Do Account Leadership and Delivery Oversight • Own the client relationship(s) and commercial health of a portfolio of healthcare accounts, including revenue, margin, forecasting, and resource alignment. • Serve as the executive point of contact for clients. Hold regular cadence with client leadership at the COO, CIO, and VP level. • Oversee active engagements to ensure delivery quality, stakeholder satisfaction, and contract performance. You are not managing day-to-day project execution, but you are accountable for what the client experiences. • Manage the commercial side of accounts: SOWs, amendments, pricing, rate negotiations, and contract execution. Navigate procurement cycles and MSA processes in healthcare organizations. • Coach and develop the account team - project managers, account managers, and consultants working across your accounts. Build their client instincts, not just their technical skills. • Identify risk early and act on it. Staffing gaps, delivery issues, relationship friction, contract timing - you are the person who sees these coming and resolves them before the client has to raise them. Business Development and Growth • Develop and execute account growth strategies for each account in the portfolio. Expand CapTech's footprint by introducing new services and connecting client challenges to CapTech capabilities. • Originate new pipeline within existing accounts through relationship depth, active listening, and a genuine understanding of what each client is trying to accomplish. • Build and maintain relationships across buying centers within each client organization. The best opportunities come from people who already trust you, not from cold outreach. • Pursue new healthcare accounts where CapTech has a right to win. Leverage your network, industry presence, and CapTech's delivery track record to open doors. • Lead proposals and SOWs. Structure deals that work for the client and for CapTech - right scope, right team, right commercial terms. • Partner with CapTech's marketing and growth teams on healthcare campaigns, events, and conference strategy. Represent CapTech in the healthcare market with credibility and presence. Industry and Strategic Contribution • Stay current on healthcare industry dynamics - regulatory shifts, technology trends, payer and provider market pressures - and translate that knowledge into relevant conversations with clients. • Contribute to CapTech's healthcare go-to-market strategy. Help shape which services we lead with, how we position in the market, and where we invest. • Collaborate with other account leaders and practice areas across CapTech to bring the right capabilities to your clients. This is a team sport. Qualifications: • 10+ years of experience in healthcare consulting, healthcare technology, or a related professional services environment. • Demonstrated track record of managing and growing client accounts in healthcare - you have held P&L accountability and delivered measurable revenue growth. • Experience leading business development in healthcare - originating, shaping, and closing consulting or technology engagements. • Executive-level relationship skills. You are comfortable in the room with a CIO, a COO, or a VP of Operations, and they are comfortable with you. • Commercial instincts - pricing, deal structure, contract terms, margin management. You understand the business side of consulting, not just the client side. • Experience managing or coaching consulting teams. You make the people around you better. • Ability to travel as needed to client sites and CapTech offices. This role requires in-person client engagement. Strongly Preferred • Experience in the healthcare payer ecosystem: Medicaid, Medicare Advantage, commercial, self-funded employer markets. • Experience in healthcare provider or health services organizations - hospital systems, physician practice management companies (anesthesia groups, dental/surgical platforms), ambulatory surgical center operators, academic medical centers, or management services organizations (MSOs/DSOs). • Experience with health tech companies that serve providers or payers - clinical platforms, revenue cycle, workforce management, or care delivery technology. • Familiarity with healthcare technology themes: data modernization, interoperability, AI-enabled operations, digital member/patient experience, platform modernization, Salesforce in healthcare. • Track record of growing accounts from early-stage engagement to $3M+ annual revenue. • Experience navigating complex procurement processes in large healthcare organizations. • Existing network across payer, provider, pharma services, or health tech organizations. Who Thrives in This Role • People who lead with delivery credibility. These accounts trust operators, not sellers. • People who are comfortable with ambiguity. You will manage accounts at different stages of maturity, work that ranges from staff augmentation to transformation programs, and clients who have different expectations of you. • People who build relationships by being useful, not by being present. Showing up with a relevant idea matters more than showing up often. • People with an ownership mindset. This is your portfolio. You do not wait for someone else to tell you what needs attention. We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. • 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE . At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. #LI-JB1 #LI-hybrid

Requirements

Must-haves

Account Leadership and Delivery Oversight
Own the client relationship(s) and commercial health of a portfolio of healthcare accounts, including revenue, margin, forecasting, and resource alignment.
Serve as the executive point of contact for clients. Hold regular cadence with client leadership at the COO, CIO, and VP level.
Oversee active engagements to ensure delivery quality, stakeholder satisfaction, and contract performance. You are not managing day-to-day project execution, but you are accountable for what the client experiences.
Manage the commercial side of accounts: SOWs, amendments, pricing, rate negotiations, and contract execution. Navigate procurement cycles and MSA processes in healthcare organizations.
Coach and develop the account team - project managers, account managers, and consultants working across your accounts. Build their client instincts, not just their technical skills.
Identify risk early and act on it. Staffing gaps, delivery issues, relationship friction, contract timing - you are the person who sees these coming and resolves them before the client has to raise them.
Business Development and Growth
Develop and execute account growth strategies for each account in the portfolio. Expand CapTech's footprint by introducing new services and connecting client challenges to CapTech capabilities.
Originate new pipeline within existing accounts through relationship depth, active listening, and a genuine understanding of what each client is trying to accomplish.
Build and maintain relationships across buying centers within each client organization. The best opportunities come from people who already trust you, not from cold outreach.
Pursue new healthcare accounts where CapTech has a right to win. Leverage your network, industry presence, and CapTech's delivery track record to open doors.
Lead proposals and SOWs. Structure deals that work for the client and for CapTech - right scope, right team, right commercial terms.
Partner with CapTech's marketing and growth teams on healthcare campaigns, events, and conference strategy. Represent CapTech in the healthcare market with credibility and presence.
Industry and Strategic Contribution
Stay current on healthcare industry dynamics - regulatory shifts, technology trends, payer and provider market pressures - and translate that knowledge into relevant conversations with clients.
Contribute to CapTech's healthcare go-to-market strategy. Help shape which services we lead with, how we position in the market, and where we invest.
Collaborate with other account leaders and practice areas across CapTech to bring the right capabilities to your clients. This is a team sport.
10+ years of experience in healthcare consulting, healthcare technology, or a related professional services environment.
Demonstrated track record of managing and growing client accounts in healthcare - you have held P&L accountability and delivered measurable revenue growth.
Experience leading business development in healthcare - originating, shaping, and closing consulting or technology engagements.
Executive-level relationship skills. You are comfortable in the room with a CIO, a COO, or a VP of Operations, and they are comfortable with you.

Nice-to-haves

Compensation is base plus bonus tied to portfolio performance.
Strongly Preferred

Application prep

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Effort: medium

Benefits

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