Job description

Overview LMU Information Technology Services (ITS) enables technologically rich learning environments, provides effective teaching and scholarship resources and maintains reliable, accessible, and integrated information systems. This work is grounded in and supports University’ mission: • The encouragement of learning • The education of the whole person • The service of faith and the promotion of justice The Business Analyst enables and accelerates this mission through a relentless commitment to creating great experiences for LMU’s students, faculty, and staff. Effective Business Analysis is a Critical Success Factor in the successful delivery of ITS projects, programs, and services and will proliferate business analysis in support of projects, programs and services. Position Summary: The Business Analyst (BA) is a one‑year term position responsible for establishing and managing business analysis processes within the ITS Project Management Office (PMO). This role ensures adherence to industry standards (BABOK), supports PMO governance initiatives, and delivers business analysis activities across projects and programs within the ITS portfolio. The Business Analyst will collaborate with ITS staff and university departments to collect and clarify user needs, facilitate human centered processes, recommend solutions, support PM and SDLC activities, and manage organizational change. The Business Analyst will support multiple projects and programs ranging from small- to large-scale, bringing business analyst experience in all aspects of the job. The Business Analyst (BA) is a one‑year term position. Position Specific Responsibilities/Accountabilities: Establish, develop, and maintain business analysis frameworks, methodologies, and documentation standards in alignment with BABOK and PMO best practices. Provide oversight, guidance, and mentoring on business analysis processes and deliverables within the ITS PMO. Conduct detailed business analysis across projects and programs to identify opportunities for business process improvement and effective technology integration. Facilitate the elicitation, analysis, documentation, validation, and management of business requirements through structured methodologies. Contribute to system design by ensuring that technical solutions align with business needs. Support the SDLC process including the planning, design, testing, deployment, and support activities. Collaborate with project managers, ITS leadership, and key stakeholders to ensure requirements alignment with strategic objectives and PMO standards. Lead the assessment and evaluation of technology solutions for projects and programs, ensuring alignment with PMO governance and organizational goals. Develop comprehensive documentation, including process maps, workflow diagrams, business cases, governance documentation, and detailed requirements specifications. Engage stakeholders across the university as needed for effective project delivery. Coordinate closely with technical teams to ensure seamless integration, implementation, and support of technology solutions, with a focus on compliance and risk management. Conduct training and information sessions on processes, methodologies, and technologies. Monitor post-implementation results, gather feedback, and ensure continuous improvement of PMO business analysis practices. Perform other appropriate duties as assigned or requested. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. Requisite Qualifications: Bachelor’s degree or commensurate experience in technology, business administration or related fields. Certification in Business Analysis (PMI-PBA, CBAP, CCBA) is desirable. Minimum of 3 years of experience in a professional or educational setting with proven skills, knowledge, and ability in business analysis. Experience working within a PMO and demonstrated proficiency in governance, compliance, and portfolio management within technology and academic environments. Extensive knowledge and experience with BABOK and structured business analysis methodologies. Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical stakeholders and build relationships/work collaboratively with diverse teams. Ability to work both independently and in collaboration with multiple cross-functional stakeholders. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. Salary range $87,000.00 - $117,500.00 Salary commensurate with education and experience. #HERC# #HEJ# Staff Term (Fixed Term) Salary range Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.) LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants. Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at hr lmu.edu or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Requirements

Must-haves

The encouragement of learning
The education of the whole person
The service of faith and the promotion of justice
The Business Analyst (BA) is a one‑year term position.
Position Specific Responsibilities/Accountabilities:
Establish, develop, and maintain business analysis frameworks, methodologies, and documentation standards in alignment with BABOK and PMO best practices.
Provide oversight, guidance, and mentoring on business analysis processes and deliverables within the ITS PMO.
Conduct detailed business analysis across projects and programs to identify opportunities for business process improvement and effective technology integration.
Facilitate the elicitation, analysis, documentation, validation, and management of business requirements through structured methodologies.
Contribute to system design by ensuring that technical solutions align with business needs.
Support the SDLC process including the planning, design, testing, deployment, and support activities.
Collaborate with project managers, ITS leadership, and key stakeholders to ensure requirements alignment with strategic objectives and PMO standards.
Lead the assessment and evaluation of technology solutions for projects and programs, ensuring alignment with PMO governance and organizational goals.
Develop comprehensive documentation, including process maps, workflow diagrams, business cases, governance documentation, and detailed requirements specifications.
Engage stakeholders across the university as needed for effective project delivery.
Coordinate closely with technical teams to ensure seamless integration, implementation, and support of technology solutions, with a focus on compliance and risk management.
Conduct training and information sessions on processes, methodologies, and technologies.
Monitor post-implementation results, gather feedback, and ensure continuous improvement of PMO business analysis practices.
Perform other appropriate duties as assigned or requested.
Loyola Marymount University Expectations
Bachelor’s degree or commensurate experience in technology, business administration or related fields. Certification in Business Analysis (PMI-PBA, CBAP, CCBA) is desirable.
Minimum of 3 years of experience in a professional or educational setting with proven skills, knowledge, and ability in business analysis.
Experience working within a PMO and demonstrated proficiency in governance, compliance, and portfolio management within technology and academic environments.
Extensive knowledge and experience with BABOK and structured business analysis methodologies.

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Platform: workday
Effort: long

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