Job description

Summary At MasterControl, our Sales Development Representatives are the spark that turn conversations into opportunities that move business forward. As an SDR, you’ll partner closely with Sales and Marketing to generate, qualify, and nurture leads, guiding prospects in their first conversations and handing them off to a Regional Account Executive. This role is perfect for someone who loves connecting with people, thrives on goals, and enjoys digging into real customer challenges. You’ll balance inbound demand with proactive outbound outreach, sharpen your sales skills, and open doors to your long-term growth at MasterControl. Responsibilities Prospect, qualify, and educate inbound and outbound leads Generate meetings and pipeline through disciplined multi-channel outreach Research accounts, personas, and industries aligned to MasterControl Engage with curiosity to uncover operational and business process challenges Clearly communicate MasterControl’s value to diverse audiences Partner with Account Executives on territory and prospecting strategies Qualify opportunities and provide clear, documented handoffs Maintain accurate activity, discovery, and pipeline data in Salesforce Consistently meet or exceed activity and opportunity creation goals Share insights and best practices to elevate team performance Build product, industry, and competitive knowledge in regulated markets Operate with urgency, accountability, and strong attention to detail MUST HAVE SKILLS: Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively Strong written and verbal communication skills Solid time management, prioritization, and execution skills Professional resilience when handling objections and complex discussions Self-motivated, goal-driven mindset with a focus on continuous improvement Ability to work independently while collaborating closely with teammates and stakeholders Attention to detail with a strong commitment to CRM accuracy Comfort engaging both business and technical stakeholders PREFERRED SKILLS: Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred) Familiarity with Salesforce , Salesloft , and LinkedIn Sales Navigator Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound Exposure to supporting Account Executives in SMB and/or Mid-Market sales History of achieving activity or pipeline goals Comfort working in structured, metrics-driven environments Bachelor’s degree or equivalent experience PHYSICAL DEMANDS AND WORKING CONDITIONS: Ability to work at a computer and desk for extended periods. Extended hours on the phone may be required. The Sales Development Representative role at MasterControl offers an exciting opportunity for driven, goal-oriented professionals to excel in a fast-paced, collaborative environment. By joining our team, you will contribute to our ongoing success by driving lead generation, nurturing prospects, and fostering valuable relationships with potential customers. If you possess the skills, experience, and passion for sales, we encourage you to apply and become an integral part of our world-class Sales Operations group. Why Work Here? #WhyWorkAnywhereElse? MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet. We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse? MasterControl could be your next (and last) career move! Here are some of the benefits MasterControl employees enjoy: Competitive compensation 401(k) plan with company match Generous PTO package Schedule flexibility Onsite massage therapist Innovation center and gaming rooms at the office Dental/vision plans Employer paid life insurance policy Much, much more! MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status

Requirements

Must-haves

Prospect, qualify, and educate inbound and outbound leads
Generate meetings and pipeline through disciplined multi-channel outreach
Research accounts, personas, and industries aligned to MasterControl
Engage with curiosity to uncover operational and business process challenges
Clearly communicate MasterControl’s value to diverse audiences
Partner with Account Executives on territory and prospecting strategies
Qualify opportunities and provide clear, documented handoffs
Maintain accurate activity, discovery, and pipeline data in Salesforce
Consistently meet or exceed activity and opportunity creation goals
Share insights and best practices to elevate team performance
Build product, industry, and competitive knowledge in regulated markets
Operate with urgency, accountability, and strong attention to detail
Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
Strong written and verbal communication skills
Solid time management, prioritization, and execution skills
Professional resilience when handling objections and complex discussions
Self-motivated, goal-driven mindset with a focus on continuous improvement

Nice-to-haves

Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)
Familiarity with Salesforce , Salesloft , and LinkedIn Sales Navigator
Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
Exposure to supporting Account Executives in SMB and/or Mid-Market sales
History of achieving activity or pipeline goals
Comfort working in structured, metrics-driven environments
Bachelor’s degree or equivalent experience

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Professional Development