Job description

Who You’ll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life, and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. What You’ll Do Job Title: Life Sciences CRM Architect - Global Technology - Principal You believe patients and HCPs deserve better. As a Salesforce subject matter expert and life sciences technologist, you take responsibility for exceptional client delivery, proposal development, and solution design, supporting new business opportunities and knowledge management. You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements. You understand why there is a shift in how reps interact with HCPs, that we have an opportunity to simplify the process of getting patients on therapy, and how pharmaceutical and medical device companies use technology as an enabler to value for their people and processes. Above all, you want to build a platform that helps to bring therapies and information to patients and HCP faster, to ensure better health outcomes. Responsibilities: • Serve as the technical consultant or leader for Life Sciences CRM projects onsite at our enterprise client locations • Work collaboratively with functional and business process teams • Translate business requirements into well-architected solutions that best leverage Salesforce or Veeva platforms and products • Provide detailed level of effort estimates for proposed solutions and articulate risks and benefits • Provide hands-on, expert-level technical assistance to developers • Design and manage the execution of test plans to ensure a quality solution is delivered • Follow and understand new Life Sciences CRM product and technical capabilities from releases and acquisitions • Provide expertise during sales efforts to design solutions and estimate technical effort • Collaborate to develop go-to-market perspectives that solve real problems for clients • Participate in marketing events (conferences, industry events, sales meetings) • Demonstrate thought leadership through publishing, speaking, and presentations • Mentor junior technical and functional team members What You’ll Bring • A passion for improving the lives and experiences of patients, caregivers, and healthcare professionals • 8+ years of CRM industry experience or Life Sciences industry experience • Minimum 4 years of Life Sciences CRM experience (Veeva, Salesforce, or OCE) • 4+ years of experience with declarative software configuration • Proven ability to design and optimize business processes across systems • Excellent client-facing written and oral communication skills • Active technology certifications or ability to obtain them upon hire About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. Benefits include meaningful time off, paid holidays, parental leave, 401(k) with match, subsidized health/dental/vision coverage, adoption and fertility assistance, disability coverage, and a yearly $350 well-being reimbursement. Additional perks include discounted home, auto, and pet insurance. Salary Ranges: East Bay, San Francisco, Silicon Valley: • Principal: $194,000 - $237,000 San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester: • Principal: $178,000 - $218,000 All Other Locations: • Principal: $165,000 - $200,000 Individuals may also be eligible for an annual discretionary bonus. Compensation depends on skills, experience, qualifications, location, and other factors. Salary ranges may change at any time. We will accept applicants until November 30, 2026, or until the position is filled. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process. Locations: Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago, IL; Columbus, OH; Dallas, TX; Denver, CO; Detroit, MI; East Bay, CA; Kansas City, MO; Minneapolis, MN; Nashville, TN; New Brunswick, NJ; New York, NY; Orange County, CA; Philadelphia, PA; Phoenix, AZ; Portland, OR; Raleigh, NC; San Diego, CA; San Francisco, CA; Seattle, WA; St. Louis, MO; Washington, DC

Requirements

Must-haves

Who You’ll Work With
What You’ll Do
Job Title: Life Sciences CRM Architect - Global Technology - Principal
Above all, you want to build a platform that helps to bring therapies and information to patients and HCP faster, to ensure better health outcomes.
Serve as the technical consultant or leader for Life Sciences CRM projects onsite at our enterprise client locations
Work collaboratively with functional and business process teams
Translate business requirements into well-architected solutions that best leverage Salesforce or Veeva platforms and products
Provide detailed level of effort estimates for proposed solutions and articulate risks and benefits
Provide hands-on, expert-level technical assistance to developers
Design and manage the execution of test plans to ensure a quality solution is delivered
Follow and understand new Life Sciences CRM product and technical capabilities from releases and acquisitions
Provide expertise during sales efforts to design solutions and estimate technical effort
Collaborate to develop go-to-market perspectives that solve real problems for clients
Participate in marketing events (conferences, industry events, sales meetings)
Demonstrate thought leadership through publishing, speaking, and presentations
Mentor junior technical and functional team members
What You’ll Bring
A passion for improving the lives and experiences of patients, caregivers, and healthcare professionals
8+ years of CRM industry experience or Life Sciences industry experience
Minimum 4 years of Life Sciences CRM experience (Veeva, Salesforce, or OCE)
4+ years of experience with declarative software configuration
Proven ability to design and optimize business processes across systems
Excellent client-facing written and oral communication skills

Nice-to-haves

Individuals may also be eligible for an annual discretionary bonus. Compensation depends on skills, experience, qualifications, location, and other factors. Salary ranges may change at any time.

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Keywords to mirror

goagile

Platform: slalom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave