Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Senior Digital Workplace AI/Automation Engineer Are you ready to shape the future of work? As a Senior Digital Workplace AI/Automation Engineer , you’ll have the opportunity to pioneer intelligent automation, craft AI-powered solutions, and leave your mark on enterprise productivity. This is your chance to take on a highly impactful role where your technical expertise will drive seamless workflows, innovate on cutting-edge platforms, and empower teams across the organization. Role Overview We are seeking a highly technical Senior Digital Workplace AI/Automation Engineer to architect, develop, and scale intelligent automation and AI workflows across our enterprise productivity platforms. In this role, you will move far beyond basic platform administration to write production-grade software, construct custom API integrations, and embed modern AI models directly into our ecosystem. You will be responsible for orchestrating seamless workflows across a complex stack—including Microsoft Intune, Jamf Pro , Zoom, Microsoft Teams, Slack, Onedrive, ServiceNow, Beyondtrust Endpoint Privilege Manager, SharePoint, Azure and Exchange Online adhering to NIST cybersecurity standards and ISO 20022 compliance for secure, structured data handling. Key Responsibilities Full-Lifecycle Software Development: Write, test, and maintain robust, scalable code (primarily Python, Bash, Java, PowerShell , or Node.js) to build custom middleware, internal tools, and API connectors that bridge our collaboration and endpoint management systems. Secure Automation Architecture: Architect and deploy automation across Azure that improves employee experience by making workplace services faster, easier, and more reliable. Use tools to eliminate manual steps, reduce wait times, minimize handoffs, and help users get the support, access, devices, and collaboration services they need with less friction. Intelligent AI Workflows: Design and implement enterprise AI workflows using Microsoft Copilot , Gemini, Zoom AI Companion, and direct integrations with foundational LLM APIs to safely automate internal ticket resolutions, intelligent enterprise search, and data classification. Automated Endpoint & Identity Management: Build data-driven automation pipelines for Microsoft Intune and Jamf Pro via the Microsoft Graph and Jamf APIs to orchestrate zero-touch provisioning, posture monitoring, and conditional access policies. Compliance-First Engineering (NIST & ISO 20022): Secure all automation architectures, token handling, and least-privilege API scopes to align with the NIST Cybersecurity Framework (CSF). Ensure any automation touching automated data routing or communication infrastructure preserves highly structured data integrity up to ISO 20022 validation standards. CI/CD & Governance: Establish automated deployment pipelines (Git, GitHub Actions, or Azure DevOps) and maintain meticulous code documentation to allow auditability and compliance tracking across all internal scripts and tools. Required Technical Skills & Qualifications Experience: 5 years of experience in Software Engineering, SaaSOps, Systems Engineering, or a highly automated Workplace Engineering role. Core Programming: Expert proficiency in Python and PowerShell is mandatory, including experience writing asynchronous API integrations, custom webhooks, Java, Bash and complex data parsers. Cloud Infrastructure: Hands-on experience developing and hosting automation scripts/services in Azure, with an understanding of cloud security, Identity and Access Management (IAM), and key-vault token encryption. Platform & API Mastery: Deep technical and API-level knowledge of: MDM Platforms: Microsoft Intune (App deployment, Graph API graph filtering) and Jamf Pro (Classic/Pro APIs, Jamf Webhooks). M365 Ecosystem: Advanced automation across Teams, SharePoint Online, and Exchange Online. Unified Communications: Zoom (JWT/OAuth app management, Zoom Webhooks, AI Companion deployments). Compliance & Frameworks: Solid operational understanding of designing software systems that comply with NIST SP 800-53/CSF and managing structured data pipelines under ISO 20022 requirements. AI & Integration Platforms: Proven experience working with low-code/no-code enterprise iPaaS (e.g., Workato, Power Automate) alongside raw code integrations of LLM capabilities. Soft Skills & Mindset Security by Design: A defensive programming mindset where token management, least-privilege API permissions, and data privacy are treated as core architecture requirements. Technical Translator: The ability to consult with internal security, SME’s, compliance, and line-of-business teams to translate strict business requirements into automated software architectures. #LI-JB1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $140,200.00 - $210,200.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: f5.com . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with f5.com) or auto email notification from Workday (ending with f5.com or myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations f5.com .

Requirements

Must-haves

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Senior Digital Workplace AI/Automation Engineer
Required Technical Skills & Qualifications
Experience: 5 years of experience in Software Engineering, SaaSOps, Systems Engineering, or a highly automated Workplace Engineering role.
Core Programming: Expert proficiency in Python and PowerShell is mandatory, including experience writing asynchronous API integrations, custom webhooks, Java, Bash and complex data parsers.
Cloud Infrastructure: Hands-on experience developing and hosting automation scripts/services in Azure, with an understanding of cloud security, Identity and Access Management (IAM), and key-vault token encryption.
Compliance & Frameworks: Solid operational understanding of designing software systems that comply with NIST SP 800-53/CSF and managing structured data pipelines under ISO 20022 requirements.
AI & Integration Platforms: Proven experience working with low-code/no-code enterprise iPaaS (e.g., Workato, Power Automate) alongside raw code integrations of LLM capabilities.
Soft Skills & Mindset
Security by Design: A defensive programming mindset where token management, least-privilege API permissions, and data privacy are treated as core architecture requirements.
Technical Translator: The ability to consult with internal security, SME’s, compliance, and line-of-business teams to translate strict business requirements into automated software architectures.
The annual base pay for this position is: $140,200.00 - $210,200.00
Please note that F5 only contacts candidates through F5 email address (ending with f5.com) or auto email notification from Workday (ending with f5.com or myworkday.com ) .

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Platform: workday
Effort: long

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