Job description

TLDR We are hiring an Account Executive to drive new business and expand relationships with enterprise customers. This role is focused on selling Neon’s automation platform to healthcare and life sciences organizations, owning the full sales cycle from prospecting through close. Ideal candidates have enterprise SaaS sales experience, thrive in high-growth environments, and are motivated to build a category-defining company. ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials. Over 50% of critical prescriptions are abandoned due to: - Cost barriers: Patients with high copays are 5x more likely to abandon treatment - Insurance maze: Complex prior authorizations block access - Logistical challenges: Coordinating medical visits for treatments Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance. Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises. JOBS TO BE DONE Neon's sales motion is highly-consultative and highly-technical. - As such, you should: - be computer-science-literate. i.e. You should be able to speak confidently with IT leaders at our clients' teams about our technical implementation details: APIs, schemas, high-level architecture, etc. If you have interfaced directly with engineering/IT teams before, this will probably suffice. - be comfortable doing deep discovery to understand the prospects' current workflows and challenges with those workflows. Sales - Prospect and qualify leads: Identify and engage key decision-makers at enterprise healthcare organizations. - Run discovery and demos: Understand customer pain points and showcase Neon's automation platform. - Manage pipeline: Own opportunities end to end, from outreach through contract negotiation and close. - Collaborate cross-functionally: Work with marketing, product, and customer success to ensure customer needs are met. - Exceed revenue targets: Drive consistent quota attainment and contribute to company growth. Implementation & Success - Beyond the initial sale, you will be involved in implementation and ongoing success: partnering directly with enterprise customers to ensure success with Neon’s automation platform. Act as the connective tissue between client stakeholders, our product/engineering teams, and leadership. - Own the relationship: Build trust and act as the primary point of contact for senior client stakeholders. - Drive implementations: Translate business needs into product rollouts, ensuring smooth deployment and adoption. - Shape new products: Take customer problems from design through implementation, coordinating cross-functional resources. - Manage programs: Track timelines, risks, and outcomes across multiple initiatives. - Identify expansion opportunities: Spot opportunities for deeper adoption and increased value. TECHNICAL CONSULTATIVE DNA Traits of a high-performing Neon Health AE - Strategic operator: Can think at the level of management consulting and execution. - Able to own complex deals: managing red-lines and complex contract negotiations. - Program management excellence: Skilled at structuring projects, driving clarity, and delivering on commitments. - Technical curiosity: Comfortable digging into product workflows and technical details. - Trusted advisor: Build credibility with executives while managing day-to-day operations. - Change driver: Can push through ambiguity and mobilize teams toward outcomes. EXPERIENCE We’re looking for someone who has excelled in enterprise SaaS sales, tech-forward consulting, sales engineering, or forward-deployed engineering. REQUIRED TOOLS You will be expected to leverage modern sales and collaboration tools: - Prospecting and enrichment platforms (Clay, Apollo, LinkedIn Sales Navigator) - Prospecting platforms (Apollo, LinkedIn Sales Navigator) - Sales engagement tools (Outreach, Gong) - Collaboration tools (Slack, Notion, Zoom) WHY JOIN NEON? - Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises. - Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers. - Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution. - Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections. - Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes. - Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation. WHAT’S UNIQUE ABOUT WORKING HERE? Mission-driven capitalists We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives. Working like athletes Like athletes, we are constantly honing our craft to produce our best possible work. We work with intention and humility. We support and challenge each other to be our best selves. And as a team, we achieve goals together that would be impossible alone. JOIN US Neon is building the automation platform for enterprises. We’re profitable, backed by top investors, and growing fast with 7+ figure contracts. Apply today to help scale a rocket ship redefining enterprise automation and ensuring patients get life-saving medications when they need them. Please note: Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. Title Keywords: Account Executive, Enterprise Sales Executive, SaaS Sales, Business Development Manager, Enterprise Account Manager, Sales Representative, Enterprise SaaS, Healthcare Sales, Consultative sales, Sales engineer, Forward-deployed engineer

Requirements

Must-haves

ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE
The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.
Over 50% of critical prescriptions are abandoned due to:
Cost barriers: Patients with high copays are 5x more likely to abandon treatment
Insurance maze: Complex prior authorizations block access
Logistical challenges: Coordinating medical visits for treatments
Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Neon's sales motion is highly-consultative and highly-technical.
be comfortable doing deep discovery to understand the prospects' current workflows and challenges with those workflows.
Prospect and qualify leads: Identify and engage key decision-makers at enterprise healthcare organizations.
Run discovery and demos: Understand customer pain points and showcase Neon's automation platform.
Manage pipeline: Own opportunities end to end, from outreach through contract negotiation and close.
Collaborate cross-functionally: Work with marketing, product, and customer success to ensure customer needs are met.
Exceed revenue targets: Drive consistent quota attainment and contribute to company growth.
Implementation & Success
Own the relationship: Build trust and act as the primary point of contact for senior client stakeholders.
Drive implementations: Translate business needs into product rollouts, ensuring smooth deployment and adoption.
Shape new products: Take customer problems from design through implementation, coordinating cross-functional resources.
Manage programs: Track timelines, risks, and outcomes across multiple initiatives.
Identify expansion opportunities: Spot opportunities for deeper adoption and increased value.
Traits of a high-performing Neon Health AE
Strategic operator: Can think at the level of management consulting and execution.
Able to own complex deals: managing red-lines and complex contract negotiations.
Program management excellence: Skilled at structuring projects, driving clarity, and delivering on commitments.

Nice-to-haves

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Application prep

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Platform: ashby
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