Job description

The Senior Business Analyst/Scrum Master serves in a dual capacity, combining strategic business analysis functions with Agile delivery leadership within the Scaled Agile Framework (SAFe). This individual plays a pivotal role in driving the Agile development process, acting as a servant leader and Scrum Master for multiple Agile teams while simultaneously bridging the gap between business stakeholders and technical delivery teams. The Senior Business Analyst/Scrum Master ensures the timely delivery of high-quality software solutions that align with organizational goals and meet defined business requirements. Agile Leadership & Scrum Master Duties • Serves as a servant leader and Scrum Master for multiple Agile teams, driving the Agile development process in alignment with SAFe principles and practices • Facilitates all Agile ceremonies, including but not limited to: • Sprint Planning • Daily Stand-Ups (Daily Scrum) • Sprint Reviews • Sprint Retrospectives • Program Increment (PI) Planning events • Identifies, tracks, and removes impediments that hinder team progress, escalating issues as appropriate to ensure uninterrupted delivery • Fosters a collaborative, high-performing, and psychologically safe team environment that encourages open communication, accountability, and continuous learning • Ensures adherence to Agile principles emphasizing transparency, inspection, and adaptation across all team activities Cross-Functional Collaboration & Stakeholder Engagement • Ensures effective collaboration between cross-functional teams, promoting the consistent adoption of Agile principles and SAFe practices across the organization • Works closely with stakeholders, Product Owners, and program leadership to understand business needs, communicate project progress, and ensure alignment between business goals and Agile delivery outcomes • Serves as a liaison between technical teams and business stakeholders, translating complex technical concepts into clear, actionable business language and vice versa • Supports dependency management and coordination across Agile Release Trains (ARTs) to ensure integrated and synchronized delivery Business Analysis • Elicits, documents, and manages business and functional requirements in collaboration with stakeholders and Product Owners • Develops and maintains user stories, epics, features, and acceptance criteria within Jira, ensuring requirements are well-defined, prioritized, and ready for sprint execution • Conducts gap analyses, process mapping, and workflow assessments to identify opportunities for process improvement and system enhancements • Maintains accurate and up-to-date documentation in Confluence, including process flows, meeting notes, decision logs, and project artifacts • Supports backlog refinement activities to ensure the product backlog is groomed, prioritized, and aligned with program objectives Coaching, Training & Continuous Improvement • Provides coaching and training to team members, Product Owners, and stakeholders on Agile methodologies, SAFe practices, and Scrum principles, ensuring a common understanding and consistent adoption across teams • Drives a culture of continuous improvement by identifying areas for enhancement within Agile teams, implementing targeted changes, and measuring the impact of improvements through defined metrics and key performance indicators (KPIs) • Mentors junior team members and supports the professional development of Agile practitioners within the program • Champions Agile best practices and advocates for process improvements at both the team and program levels Accessibility & Quality Considerations • Ensures that Agile development and delivery processes incorporate accessibility considerations throughout the software development lifecycle, in alignment with applicable accessibility requirements and standards • Collaborates with the Accessibility Lead and delivery teams to ensure that user stories and acceptance criteria reflect accessibility requirements where applicable • Supports the preparation and review of deliverables to ensure compliance with quality standards and contractual obligations • Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience. Additional experience may be considered in lieu of a degree • Experience: Minimum of 5 years of demonstrated experience in a Scrum Master role, with additional experience in business analysis or requirements management • Certification: SAFe Certified Scrum Master (CSM) or equivalent certification required • Clearance: Tier 2 Public Trust • Tools: Strong proficiency in the use of Jira and Confluence • Must be U.S. Citizen • Ability to obtain and maintain a Public Trust clearance

Requirements

Must-haves

Agile Leadership & Scrum Master Duties
Serves as a servant leader and Scrum Master for multiple Agile teams, driving the Agile development process in alignment with SAFe principles and practices
Facilitates all Agile ceremonies, including but not limited to: • Sprint Planning
Daily Stand-Ups (Daily Scrum)
Sprint Reviews
Sprint Retrospectives
Program Increment (PI) Planning events
Identifies, tracks, and removes impediments that hinder team progress, escalating issues as appropriate to ensure uninterrupted delivery
Fosters a collaborative, high-performing, and psychologically safe team environment that encourages open communication, accountability, and continuous learning
Ensures adherence to Agile principles emphasizing transparency, inspection, and adaptation across all team activities
Cross-Functional Collaboration & Stakeholder Engagement
Ensures effective collaboration between cross-functional teams, promoting the consistent adoption of Agile principles and SAFe practices across the organization
Works closely with stakeholders, Product Owners, and program leadership to understand business needs, communicate project progress, and ensure alignment between business goals and Agile delivery outcomes
Serves as a liaison between technical teams and business stakeholders, translating complex technical concepts into clear, actionable business language and vice versa
Supports dependency management and coordination across Agile Release Trains (ARTs) to ensure integrated and synchronized delivery
Business Analysis
Elicits, documents, and manages business and functional requirements in collaboration with stakeholders and Product Owners
Develops and maintains user stories, epics, features, and acceptance criteria within Jira, ensuring requirements are well-defined, prioritized, and ready for sprint execution
Conducts gap analyses, process mapping, and workflow assessments to identify opportunities for process improvement and system enhancements
Maintains accurate and up-to-date documentation in Confluence, including process flows, meeting notes, decision logs, and project artifacts
Supports backlog refinement activities to ensure the product backlog is groomed, prioritized, and aligned with program objectives
Coaching, Training & Continuous Improvement
Provides coaching and training to team members, Product Owners, and stakeholders on Agile methodologies, SAFe practices, and Scrum principles, ensuring a common understanding and consistent adoption across teams
Mentors junior team members and supports the professional development of Agile practitioners within the program

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

scrumagilejiraaccessibility

Platform: oracle-cloud
Effort: medium

Benefits

Benefits detected in the listing.

Professional Development