Job description

Are you energized by helping managers become stronger leaders, navigating complex employee situations, and improving team engagement and performance? Join our award-winning company and culture as an HR Business Partner and serve as a proactive people partner to managers across Clickstop. The HR Business Partner builds strong relationships with managers, understands their teams and business needs, and helps leaders take meaningful action around employee engagement, performance, development, and employee relations. This role also leads an HR Generalist, working in tandem to provide effective and reliable HR support across the organization. Clickstop is looking for top talent to join our Engagement Team as an HR Business Partner! What you’ll be doing: Aligning with Clickstop’s Core Values to drive our culture and business forward. Building trusted relationships with managers and developing a strong understanding of their teams, goals, challenges, and people needs. Preparing for manager conversations by identifying employee engagement, performance, development, and employee relations opportunities that deserve attention. Coaching managers through performance concerns, conflict resolution, corrective action, terminations, policy violations, and other complex employee matters. Providing training, guidance, and practical resources that help managers understand employment requirements and confidently handle their people responsibilities. Leading and developing the HR Generalist while creating clear ownership and effective coordination between strategic manager partnership and day-to-day HR execution. Conducting objective investigations, assessing employment-related risk, and helping managers make thoughtful, consistent, and well-documented decisions. Serving as a resource for employees with workplace concerns that may affect engagement or performance. Ensuring consistent application of company policies and federal, state, and local employment requirements. Identifying recurring employee, manager, or process challenges and taking ownership of improving the systems behind them. Supporting HR programs including compensation, benefits, leave, performance management, training, payroll, onboarding, unemployment claims, and other employee programs as needed. What we value in this role: Great leadership rooted in employee engagement and what influences it. Someone who is energized by partnering with managers and helping them become better leaders. A proactive mindset—you prepare, anticipate, ask thoughtful questions, and identify opportunities rather than simply reacting to what is brought to you. Strong coaching and influencing skills, including the confidence to challenge a manager’s thinking while maintaining a trusted relationship. Sound judgment and the ability to balance employee experience, business needs, consistency, policy, and employment-related risk. Strong employee relations and performance management experience. The ability to recognize patterns, identify root causes, and improve processes rather than repeatedly solving the same problem. Clear, practical communication that makes complex HR matters easier for managers and employees to understand. Strong follow-through, discretion, and accountability when handling sensitive employee matters. Curiosity, adaptability, and a continuous improvement mindset. Commitment to high-quality work and alignment with Clickstop’s Core Values . What Clickstop provides: A comprehensive onboarding and training experience. A purpose-driven career experience; discovering the opportunity to pursue your best self as an employee, parent, partner, community member, and more. An entrepreneurial environment where opportunities are endless for those who seek them. Meaningful collaboration opportunities across highly dynamic Clickstop teams . Recognition for personal, team, and company accomplishments. Competitive compensation and a highly valued full-time benefits package: Health Insurance ($0 Premium option), Dental & Vision Insurance Paid Holidays, Wellness, Volunteer, and Birthday PTO Life and Disability Insurance 401K Match ESOP – After one full year of service and minimum hour requirement is met This role is Hybrid with weekly onsite requirements in Urbana, IA. For remote work, internet speeds of 20 mbps are required. To be considered for this role, you must reside within 60 miles of the Urbana, IA campus. Must be authorized to work in the United States. Employment is contingent upon the completion of a satisfactory background check. Clickstop is an Equal Opportunity Employer.

Requirements

Must-haves

Clickstop is looking for top talent to join our Engagement Team as an HR Business Partner!
Aligning with Clickstop’s Core Values to drive our culture and business forward.
Building trusted relationships with managers and developing a strong understanding of their teams, goals, challenges, and people needs.
Preparing for manager conversations by identifying employee engagement, performance, development, and employee relations opportunities that deserve attention.
Coaching managers through performance concerns, conflict resolution, corrective action, terminations, policy violations, and other complex employee matters.
Providing training, guidance, and practical resources that help managers understand employment requirements and confidently handle their people responsibilities.
Leading and developing the HR Generalist while creating clear ownership and effective coordination between strategic manager partnership and day-to-day HR execution.
Conducting objective investigations, assessing employment-related risk, and helping managers make thoughtful, consistent, and well-documented decisions.
Serving as a resource for employees with workplace concerns that may affect engagement or performance.
Ensuring consistent application of company policies and federal, state, and local employment requirements.
Identifying recurring employee, manager, or process challenges and taking ownership of improving the systems behind them.
Supporting HR programs including compensation, benefits, leave, performance management, training, payroll, onboarding, unemployment claims, and other employee programs as needed.
Great leadership rooted in employee engagement and what influences it.
Someone who is energized by partnering with managers and helping them become better leaders.
A proactive mindset—you prepare, anticipate, ask thoughtful questions, and identify opportunities rather than simply reacting to what is brought to you.
Strong coaching and influencing skills, including the confidence to challenge a manager’s thinking while maintaining a trusted relationship.
Sound judgment and the ability to balance employee experience, business needs, consistency, policy, and employment-related risk.
Strong employee relations and performance management experience.
The ability to recognize patterns, identify root causes, and improve processes rather than repeatedly solving the same problem.
Clear, practical communication that makes complex HR matters easier for managers and employees to understand.
Strong follow-through, discretion, and accountability when handling sensitive employee matters.
Curiosity, adaptability, and a continuous improvement mindset.
Commitment to high-quality work and alignment with Clickstop’s Core Values .
A comprehensive onboarding and training experience.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401k

Pto

Wellness