Job description

ABOUT FEATHERY Feathery is the AI operating system for financial institutions. With hundreds of clients and over $30 million raised, Feathery is the fast-growing leader in financial agentic automation. Industry leaders like Tokio Marine, Sequoia Financial, and Cerity Partners run their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and reports. At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during meetings, and supports a growing range of operational tasks across the client lifecycle. We're building a future where financial operations shift from paperwork, manual data entry, and disconnected systems to intelligent, automated workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate Ventures, and Index Ventures, among others. We're driven by a shared commitment to excellence and velocity. Our values — Own the Problem, Grit Beats Gloss, Say It Straight — shape how we work and grow as a team. WHY WE’RE HIRING As Feathery grows, so does the complexity and scale of the systems that power our product — from document processing pipelines to real-time workflow execution. We’re hiring a Senior Backend Engineer to help build and scale the core infrastructure behind our document intelligence and workflow platform. This role is ideal for someone who enjoys designing reliable, high-performance systems and taking ownership of backend architecture in a high-growth B2B SaaS environment. You’ll work closely with product, engineering, and customer-facing teams to deliver systems that are fast, resilient, and deeply aligned with customer needs. ABOUT THE ROLE This is a high-ownership role that blends: - Backend system design and distributed architecture - Infrastructure, scalability, and performance optimization - Product-focused engineering and problem solving - Cross-functional collaboration across product and customer teams You’ll play a key role in shaping the systems that power Feathery’s platform — ensuring they are reliable, scalable, and built to handle complex, real-world use cases. WHAT YOU’LL DO BACKEND SYSTEMS & INFRASTRUCTURE - Design, build, and scale backend services that power document processing and workflow automation - Develop asynchronous pipelines and distributed systems for handling large volumes of data - Build and maintain infrastructure using AWS services and queueing systems (e.g., SQS) - Ensure high availability, fault tolerance, and observability across systems - Optimize systems for performance, scalability, and cost-efficiency DATA PROCESSING & PLATFORM CAPABILITIES - Build systems for processing and transforming structured and unstructured data - Integrate external services such as OCR and AI models where appropriate - Improve reliability and throughput of document and data processing pipelines - Contribute to APIs and internal services that power the product PRODUCT & CROSS-FUNCTIONAL COLLABORATION - Work closely with product to define requirements and ship impactful features - Collaborate with frontend and customer-facing teams to support new use cases - Help translate complex customer needs into scalable backend solutions - Contribute to product planning and technical scoping TECHNICAL LEADERSHIP - Take ownership of key backend systems and architecture decisions - Mentor other engineers and contribute to engineering best practices - Help improve code quality, testing, and deployment processes - Stay up to date with modern backend and infrastructure technologies ABOUT YOU - 4–7+ years of experience building and scaling backend systems - Strong proficiency in backend frameworks such as Node.js, Django, or similar - Experience designing distributed systems and asynchronous processing pipelines - Solid experience with AWS and cloud infrastructure - Strong understanding of system performance, reliability, and observability - Experience building production-grade APIs and services - Comfortable working in a fast-paced, high-growth startup environment - Strong communication skills and ability to collaborate across teams BONUS - Experience building data processing or ETL pipelines - Familiarity with document processing, OCR, or AI/ML integrations - Experience with queueing systems (e.g., SQS) and event-driven architectures - Experience optimizing systems for high throughput and low latency - Background in financial services, insurance, or other data-intensive industries - Experience at a high-growth B2B SaaS company WHAT WE OFFER - Competitive compensation and equity - Health, dental, and vision coverage - Unlimited PTO - Downtown Toronto office location - Stocked office pantry with snacks and ready-to-eat meals - A supportive, low-ego team that values ownership and growth - Company offsite to connect and recharge Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.

Requirements

Must-haves

As Feathery grows, so does the complexity and scale of the systems that power our product — from document processing pipelines to real-time workflow execution.
You’ll work closely with product, engineering, and customer-facing teams to deliver systems that are fast, resilient, and deeply aligned with customer needs.
Backend system design and distributed architecture
Infrastructure, scalability, and performance optimization
Product-focused engineering and problem solving
Cross-functional collaboration across product and customer teams
You’ll play a key role in shaping the systems that power Feathery’s platform — ensuring they are reliable, scalable, and built to handle complex, real-world use cases.
Design, build, and scale backend services that power document processing and workflow automation
Develop asynchronous pipelines and distributed systems for handling large volumes of data
Build and maintain infrastructure using AWS services and queueing systems (e.g., SQS)
Ensure high availability, fault tolerance, and observability across systems
Optimize systems for performance, scalability, and cost-efficiency
Build systems for processing and transforming structured and unstructured data
Integrate external services such as OCR and AI models where appropriate
Improve reliability and throughput of document and data processing pipelines
Contribute to APIs and internal services that power the product
Work closely with product to define requirements and ship impactful features
Collaborate with frontend and customer-facing teams to support new use cases

Nice-to-haves

Experience building data processing or ETL pipelines
Familiarity with document processing, OCR, or AI/ML integrations
Experience with queueing systems (e.g., SQS) and event-driven architectures
Experience optimizing systems for high throughput and low latency
Background in financial services, insurance, or other data-intensive industries
Experience at a high-growth B2B SaaS company

Application prep

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Keywords to mirror

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Platform: ashby
Effort: quick

Benefits

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Dental

Vision

Pto