Job description

Eaton’s Engineering Service & Systems division is hiring a District Operations Manager to lead our field services engineering team in Phoenix, AZ. This position will be based out of our Phoenix site and is subject to 25% travel, mostly within Arizona. Candidates must be based locally and commutable to Phoenix as relocation assistance is not available. The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: The District Operations Manager is responsible for managing the day-to-day field service business and personnel. In addition, this position will support the regional sales force in penetrating the regional markets through control of price and with an emphasis on value and service to the customer. Eaton has the largest and most experienced team of field services representatives in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our representatives are knowledgeable about today’s cutting-edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. Job responsibilities: • Act as a sales and marketing agent in conjunction with sales and operations management to ensure top-line sales and bottom-line profit objectives are met. • Develop and manage profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis. • Responsible for budgeting and procurement of capital equipment for the territory, efficient execution of sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables, and turn of backlog and projects. • Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards • Assure the safety of employees who work in low, medium, and high voltage work environments. Assures strict compliance with safety policies, develops and deploys safety programs, assures safety equipment resources are available and properly tested, provides direction for proper disposal of hazardous and non-hazardous materials. • Effectively manages a team of diverse and dispersed field-based workforce throughout assigned territory. Demonstrates good corporate citizenship. Assures the security and effective allocation of company resources and assets. Qualifications: Basic Qualifications: • Bachelor’s Degree required from an accredited institution • Minimum 7 years of experience in a service, sales or engineering role within the electrical industry • Minimum 5 years of supervisory experience leading a service or engineering unit • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. • No relocation is being offered for this position. Only candidates residing within a 50-mile radius of location listed in the job description will be considered. Active duty military candidates are exempt from this requirement. • This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire. Preferred Qualifications: • Degree (undergrad or advanced) in electrical space (Electrical Engineering, for example) • Knowledge of power distribution, control products; as well as field service practices and procedures • Knowledge and understanding of the Electrical and EESS industry, products and solutions. • Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to manage division, customer and departmental resources to maximize growth opportunities. • Electrical Contractor’s license • Professional Engineering license • General Contractor’s license All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Requirements

Must-haves

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Act as a sales and marketing agent in conjunction with sales and operations management to ensure top-line sales and bottom-line profit objectives are met.
Develop and manage profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis.
Bachelor’s Degree required from an accredited institution
Minimum 7 years of experience in a service, sales or engineering role within the electrical industry
Minimum 5 years of supervisory experience leading a service or engineering unit

Nice-to-haves

Degree (undergrad or advanced) in electrical space (Electrical Engineering, for example)
Knowledge of power distribution, control products; as well as field service practices and procedures
Knowledge and understanding of the Electrical and EESS industry, products and solutions.
Electrical Contractor’s license
Professional Engineering license
General Contractor’s license

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Vision