Job description

GENERAL PURPOSE OF JOB: Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service. ESSENTIAL DUTIES and RESPONSIBILITIES: • Through an approved maintenance facility conduct routine maintenance schedules for the mobile unit • Perform and maintain daily logbooks, travel tracking and mobile unit inspections as described by the Department of Transportation and Red Wing Standard Operating Procedures (SOP) • Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business • Maintain proficiency with product knowledge, technical, and operating standards through continuous learning • Adhere to all mobile operations as defined in each SOP • Mobile Operating Expense: inventory, cash, truck maintenance, travel, and other areas that will directly affect the profitability of the mobile unit • Guide each customer through RWSC’s Ultimate Fit Experience • Provide appropriate accessory recommendation, educate customers on the benefits of each • Ensure proper handling of special orders placed during the day’s truck run • Collaborate with industrial team regarding planning and execution of the day’s truck runs OTHER DUTIES AND RESPONSIBILITIES: • Willingness to perform additional duties as required • Maintain safe and healthy work environment by following organization standards and legal regulations • Uphold Red Wing Shoe Company’s core values • Maintain the integrity of the Mobile Shoe Showroom, truck signage, and housekeeping standards • Conduct self-accordance to RWSC policies • Identify current and future account requirements by establishing personal rapport with key contacts while onsite • Ensure product and company reputation by complying with federal and state regulations EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES: • High School Diploma/GED (or equivalent work experience required), and one to three years relevant experience/training • Enthusiasm, motivation to provide the highest level of customer service. • Strategic thinking, planning, problem solving • Team and collaboration orientation • Effective Written/Verbal Communication • Computer proficiency ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES: • Footwear selling experience from a mobile unit • Retail footwear and/or wholesale experience • Naturally curious, has passion for new ideas, and looks to drive growth • Performance driven • Learning orientation REQUIRED LICENSES, CERTIFICATES OR KNOWLEDGE: • Valid Driver’s License required • Ability to pass and stay compliant with DOT requirements, which includes a DOT physical and drug screen , and you must be 21 years old. PHYSICAL DEMANDS: • Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time • Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays. WORK ENVIRONMENT: • Driving or selling shoes from the truck • Warehouse and Mobile Shoe Truck • Retail store • Outside • Some overnight travel • Extended travel time Red Wing Shoes is an Equal Opportunity Employer . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at dol.gov All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Requirements

Must-haves

Through an approved maintenance facility conduct routine maintenance schedules for the mobile unit
Perform and maintain daily logbooks, travel tracking and mobile unit inspections as described by the Department of Transportation and Red Wing Standard Operating Procedures (SOP)
Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business
Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
Adhere to all mobile operations as defined in each SOP
Mobile Operating Expense: inventory, cash, truck maintenance, travel, and other areas that will directly affect the profitability of the mobile unit
Guide each customer through RWSC’s Ultimate Fit Experience
Provide appropriate accessory recommendation, educate customers on the benefits of each
Ensure proper handling of special orders placed during the day’s truck run
Collaborate with industrial team regarding planning and execution of the day’s truck runs
Willingness to perform additional duties as required
Maintain safe and healthy work environment by following organization standards and legal regulations
Uphold Red Wing Shoe Company’s core values
Maintain the integrity of the Mobile Shoe Showroom, truck signage, and housekeeping standards
Conduct self-accordance to RWSC policies
Identify current and future account requirements by establishing personal rapport with key contacts while onsite
Ensure product and company reputation by complying with federal and state regulations
High School Diploma/GED (or equivalent work experience required), and one to three years relevant experience/training
Enthusiasm, motivation to provide the highest level of customer service.
Strategic thinking, planning, problem solving
Team and collaboration orientation
Effective Written/Verbal Communication
Computer proficiency
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

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