Technical Instructor/Courseware Developer at Penguin Solutions

Job description

Technical Instructor / Courseware Developer At Penguin Solutions (Nasdaq: PENG) – The AI Factory Platform Company – we’re building a team of innovators who thrive on collaboration, creativity, and the opportunity to help shape the future of AI. As part of the AI technology revolution, our teams design, build, deploy, and manage AI factories for enterprises, sovereign AI initiatives, and neocloud providers worldwide. Headquartered in Silicon Valley, California, Penguin Solutions operates globally through a network of R&D, manufacturing, and sales locations. For nearly three decades, we have operated at the intersection of memory and AI/HPC infrastructure. That engineering expertise positions us to power the next generation of AI workloads, from training to inference and agentic AI at scale. Penguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision. At Penguin Solutions, we value ideas over hierarchy and empower employees to take ownership, drive innovation, and grow through challenging work, continuous learning, and exposure to advanced AI tools and technologies. With flexibility where it matters and a strong focus on outcomes, Penguin Solutions is a place to do your best work, grow your career, and make a meaningful impact. Job Overview Penguin Solutions is seeking a hands-on Technical Instructor / Courseware Developer to create and deliver technical training for customers using our AI and high-performance computing solutions. This role blends deep Linux expertise with customer-facing instruction and courseware development. You will translate complex infrastructure concepts into practical, engaging learning experiences that help customers confidently deploy, operate, and support Penguin Solutions technologies. We are looking for someone who is technically credible, comfortable leading a classroom or virtual session, and able to work independently in a fast-moving environment. The right person is a self-starter who can take an ambiguous training need, partner with technical experts, and drive it through content development, delivery, and continuous improvement. Responsibilities • Develop, maintain, and continuously improve instructor-led, virtual, and self-paced technical training and supporting courseware for Penguin Solutions products and services. • Deliver engaging technical training to customers through classroom sessions, live virtual instruction, webinars, and workshops. • Translate complex Linux, infrastructure, HPC, AI, cloud, networking, virtualization, and container concepts into clear, practical learning experiences for technical audiences. • Build hands-on labs, demonstrations, exercises, assessments, certification content, and supporting technical documentation that reinforce real-world skills. • Partner directly with engineers, product teams, subject matter experts, customers, and vendors/partners to identify learning needs and validate technical accuracy. • Own training projects from initial requirements through development and delivery, proactively managing priorities and moving work forward with limited day-to-day direction. • Review and refresh existing training as products, technologies, and customer needs evolve. • Gather learner feedback and training metrics, evaluate effectiveness, and use insights to improve course content and delivery. • Maintain current knowledge of Penguin Solutions offerings and relevant Linux, HPC, AI, cloud, virtualization, and container technologies. Qualifications • Advanced hands-on Linux experience is required, including administration, installation and configuration, package management, user/group administration, storage, troubleshooting, and performance tuning. • 5+ years of experience in technical training, technical enablement, instructional design/courseware development, Linux/infrastructure engineering, or a related field, with demonstrated experience teaching technical audiences. • Strong presentation and facilitation skills, with the ability to explain complex technical concepts clearly to audiences with varying levels of expertise. • Experience developing technical courseware, documentation, labs, assessments, or other learning content. • A self-starter mindset with demonstrated ability to work independently, take ownership, prioritize effectively, and drive work to completion. • Working knowledge of Linux virtualization and container technologies such as KVM, Docker, and Kubernetes. • Understanding of Linux networking, clustering, system architecture, and performance optimization. • Exposure to High-Performance Computing (HPC), AI infrastructure, or cloud computing environments; direct experience is strongly preferred. • Excellent written communication, editing, and proofreading skills, with an emphasis on clear and technically accurate content. • Ability to learn new technologies quickly and build credibility with engineers, subject matter experts, and customers. • Bachelor’s degree in Computer Science, Information Technology, a related discipline, or equivalent professional experience. • This position requires a US person. Location This is a hybrid position that can be located in Maynard, MA or Durham, NC. Travel Willingness and ability to travel up to 50%. Compensation & Benefits The base pay range that the Company reasonably expects to pay for this position in the United States is $80,700 - $100,900; the pay ultimately offered may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan. Inclusion & Belonging Statement We are committed to creating an inclusive environment that embraces differences and fosters belonging for all. Equal Opportunity Statement We are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.

Requirements

Must-haves

Technical Instructor / Courseware Developer
Job Overview
Develop, maintain, and continuously improve instructor-led, virtual, and self-paced technical training and supporting courseware for Penguin Solutions products and services.
Deliver engaging technical training to customers through classroom sessions, live virtual instruction, webinars, and workshops.
Translate complex Linux, infrastructure, HPC, AI, cloud, networking, virtualization, and container concepts into clear, practical learning experiences for technical audiences.
Build hands-on labs, demonstrations, exercises, assessments, certification content, and supporting technical documentation that reinforce real-world skills.
Partner directly with engineers, product teams, subject matter experts, customers, and vendors/partners to identify learning needs and validate technical accuracy.
Own training projects from initial requirements through development and delivery, proactively managing priorities and moving work forward with limited day-to-day direction.
Review and refresh existing training as products, technologies, and customer needs evolve.
Gather learner feedback and training metrics, evaluate effectiveness, and use insights to improve course content and delivery.
Maintain current knowledge of Penguin Solutions offerings and relevant Linux, HPC, AI, cloud, virtualization, and container technologies.
Advanced hands-on Linux experience is required, including administration, installation and configuration, package management, user/group administration, storage, troubleshooting, and performance tuning.
Strong presentation and facilitation skills, with the ability to explain complex technical concepts clearly to audiences with varying levels of expertise.
Experience developing technical courseware, documentation, labs, assessments, or other learning content.
A self-starter mindset with demonstrated ability to work independently, take ownership, prioritize effectively, and drive work to completion.
Working knowledge of Linux virtualization and container technologies such as KVM, Docker, and Kubernetes.
Understanding of Linux networking, clustering, system architecture, and performance optimization.
Excellent written communication, editing, and proofreading skills, with an emphasis on clear and technically accurate content.
Ability to learn new technologies quickly and build credibility with engineers, subject matter experts, and customers.
Bachelor’s degree in Computer Science, Information Technology, a related discipline, or equivalent professional experience.
This position requires a US person.
This is a hybrid position that can be located in Maynard, MA or Durham, NC.
Willingness and ability to travel up to 50%.

Nice-to-haves

Exposure to High-Performance Computing (HPC), AI infrastructure, or cloud computing environments; direct experience is strongly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aidockerkubernetes

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off