Account Executive - Midmarket at Waitwhile

Job description

Who we are💙 Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped millions of people enjoy a radically better waiting experience. Our clients include IKEA, Nike, Costco, Delta Airlines and many more. We’re just getting started, and we need your help. The role We’re looking for a Mid-Market Account Executive to help expand Waitwhile’s footprint and bring our platform to even more businesses. You’ll own the full sales cycle, from prospecting and discovery through demos, negotiation, and close, with a focus on Mid-Market customers across industries including retail, finance, government, education, and healthcare. You’ll work closely with BDRs, Marketing, Customer Success, and Sales Engineering to build pipeline, understand customer needs, and demonstrate the value Waitwhile can bring to their business. This is a great opportunity for someone who enjoys owning the sales process, building strong customer relationships, and making a visible impact on the growth of a fast-growing SaaS company. What you’ll do • Own the full sales cycle: Manage opportunities from the first conversation through negotiation and close, with a focus on deals in the $30K–$150K ARR range. • Build pipeline: Generate opportunities through both inbound and self-sourced outbound efforts, working closely with BDRs and Marketing to identify the right accounts and industries. • Run compelling demos: Lead tailored demos and presentations that connect Waitwhile’s capabilities to each customer’s needs, challenges, and goals. • Tell the value story: Understand different buyer personas and communicate Waitwhile’s value and ROI in a clear and compelling way. • Negotiate and close: Navigate commercial conversations and close deals that create long-term value for both our customers and Waitwhile. • Collaborate cross-functionally: Partner with Sales, Marketing, RevOps, Product, and Customer Success to improve targeting, messaging, handoffs, and the overall customer journey. • Track and forecast: Maintain accurate opportunities and pipeline data in HubSpot, own expected close timelines, and contribute to data-driven pipeline reviews. • Share market insights: Bring feedback from prospects and customers back to the wider team to help improve our positioning, product, and go-to-market strategy. What skills you need • 4–6+ years of B2B SaaS sales experience , with a track record of closing Mid-Market or upper-SMB deals. • A consistent track record of meeting or exceeding sales targets. • Strong experience with consultative and value-based selling . • Excellent communication, presentation, negotiation, and storytelling skills. • Experience navigating complex buying processes, multiple stakeholders, and buying committees. • Strong commercial judgment and the ability to understand customer needs and translate them into clear business value. • Comfortable owning your pipeline and working independently in a fast-moving environment. • Bachelor’s degree or equivalent work experience. Bonus Skills & Attributes: • Experience selling into retail, education, enterprise services , or similar industries. • Experience working in a fast-growing SaaS or product-led company. • Familiarity with tools such as HubSpot, ZoomInfo, Chorus, and Notion . • Experience partnering with Sales Engineers on tailored product demos. • Strong understanding of pipeline generation and self-sourced outbound sales. • Curious, collaborative, and comfortable working across teams to get things done. A great place to work❤️ We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work rewarding, care about your development, and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own. Backed by Allegion (NYSE: ALLE), a global leader in access management, Waitwhile combines the energy and opportunity of a growing SaaS company with the stability, resources, and benefits of a global organization. What You’ll Get from Us: • Health, dental and vision insurance coverage, helping you “be safe, be healthy” • Unlimited Paid Time Off • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury • Life Insurance – Term life coverage with the option to purchase supplemental coverage • Tuition Reimbursement • Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards • Employee Discounts through Perks at Work • Community involvement and opportunities to give back so you can “serve others, not yourself” • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. • The expected Base Salary Range: $80,000 to $100,000. The actual compensation will be determined based on experience and other factors permitted by law. • Bonus Eligible: Yes Waitwhile has a positive, diverse, and supportive culture. We look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!

Requirements

Must-haves

Who we are💙
We’re looking for a Mid-Market Account Executive to help expand Waitwhile’s footprint and bring our platform to even more businesses.
You’ll work closely with BDRs, Marketing, Customer Success, and Sales Engineering to build pipeline, understand customer needs, and demonstrate the value Waitwhile can bring to their business.
This is a great opportunity for someone who enjoys owning the sales process, building strong customer relationships, and making a visible impact on the growth of a fast-growing SaaS company.
What you’ll do
Own the full sales cycle: Manage opportunities from the first conversation through negotiation and close, with a focus on deals in the $30K–$150K ARR range.
Build pipeline: Generate opportunities through both inbound and self-sourced outbound efforts, working closely with BDRs and Marketing to identify the right accounts and industries.
Run compelling demos: Lead tailored demos and presentations that connect Waitwhile’s capabilities to each customer’s needs, challenges, and goals.
Tell the value story: Understand different buyer personas and communicate Waitwhile’s value and ROI in a clear and compelling way.
Negotiate and close: Navigate commercial conversations and close deals that create long-term value for both our customers and Waitwhile.
Collaborate cross-functionally: Partner with Sales, Marketing, RevOps, Product, and Customer Success to improve targeting, messaging, handoffs, and the overall customer journey.
Track and forecast: Maintain accurate opportunities and pipeline data in HubSpot, own expected close timelines, and contribute to data-driven pipeline reviews.
Share market insights: Bring feedback from prospects and customers back to the wider team to help improve our positioning, product, and go-to-market strategy.
What skills you need
4–6+ years of B2B SaaS sales experience , with a track record of closing Mid-Market or upper-SMB deals.
A consistent track record of meeting or exceeding sales targets.
Strong experience with consultative and value-based selling .
Excellent communication, presentation, negotiation, and storytelling skills.
Experience navigating complex buying processes, multiple stakeholders, and buying committees.
Strong commercial judgment and the ability to understand customer needs and translate them into clear business value.
Comfortable owning your pipeline and working independently in a fast-moving environment.
Bachelor’s degree or equivalent work experience.
Experience selling into retail, education, enterprise services , or similar industries.
Experience working in a fast-growing SaaS or product-led company.

Nice-to-haves

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Effort: medium

Benefits

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Dental

Vision

401k

Paid Time Off

Wellness