Job description

About the role: As a Workplace Experience Coordinator on TQL's Marketing team, you will help shape the day-to-day experience at TQL Headquarters. As one of the first points of contact for employees, customers, vendors, and guests, you'll create a welcoming, professional environment while supporting front desk operations, customer visits, office logistics, new hire preparation, internal communications, and Workplace Experience projects. The ideal candidate is polished, detail-oriented, service-minded, and ready to jump in wherever needed. What’s in it for you: * $20.00 - $22.00/hour base pay depending on experience * Hyper-growth company with upward and internal mobility * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 900+ lifetime workplace award wins What you’ll be doing: * Coordinate customer visit logistics, including conference room setup and breakdown, food and beverage arrangements, visitor materials, swag distribution, and overall visit readiness * Maintain a clean, organized, and professional workplace environment by proactively identifying and resolving facility, maintenance, hospitality, and presentation issues through vendor coordination, internal partnerships, and hands-on support as needed * Prepare workstations and onboarding materials for new hires, ensuring employees have a positive and seamless first-day experience * Provide expense-related support for the Workplace Experience team * Support internal communications through digital and physical channels, including employee messaging, signage, calendars, and company-wide communication initiatives * Provide front desk and reception support, including visitor assistance, phone coverage, mail and delivery coordination, and maintaining a professional lobby environment What you need: * College degree preferred or equivalent work experience * 1-2 years of experience in hospitality, or sales preferred * Proficient in Microsoft Office Suite * High energy with excellent communication skills * Ability to work in a multitasking, fast paced environment * Organized with a strong attention to detail * Solve problems and approaching challenges with a critical thinking mindset * Flexibility to adapt to changing situations and schedules Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Requirements

Must-haves

$20.00 - $22.00/hour base pay depending on experience
Hyper-growth company with upward and internal mobility
Comprehensive benefits package
Perks including employee discounts, financial wellness planning and more
Up to $5,000/year tuition reimbursement
Employee referral bonuses
Certified Great Place to Work with 900+ lifetime workplace award wins
Coordinate customer visit logistics, including conference room setup and breakdown, food and beverage arrangements, visitor materials, swag distribution, and overall visit readiness
Prepare workstations and onboarding materials for new hires, ensuring employees have a positive and seamless first-day experience
Provide expense-related support for the Workplace Experience team
Support internal communications through digital and physical channels, including employee messaging, signage, calendars, and company-wide communication initiatives
Provide front desk and reception support, including visitor assistance, phone coverage, mail and delivery coordination, and maintaining a professional lobby environment
Proficient in Microsoft Office Suite
High energy with excellent communication skills
Ability to work in a multitasking, fast paced environment
Organized with a strong attention to detail
Solve problems and approaching challenges with a critical thinking mindset
Flexibility to adapt to changing situations and schedules
Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Nice-to-haves

College degree preferred or equivalent work experience
1-2 years of experience in hospitality, or sales preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: avature
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Wellness