Manages and coordinates on an industry basis with ULs larger customers over all related industries.
• Position works on strategies with sales managers to generate revenue growth and achieve bookings goals.
• Responds effectively to urgent and sensitive customer issues.
• Develops and coordinates executive presentations and de-briefings.
• Assists industry leadership in the development of global account strategies, goals and plans.
• Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.
• May provide work direction to other employees in charge of specific customer accounts.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.
• Develop and execute the U.S. and Global AI business strategy, identifying priority markets, applications, customers, and growth opportunities.
• Lead the introduction of new AI testing, assessment, certification, advisory, and assurance services in partnership with technical and operational teams.
• Build a robust business pipeline by developing strategic accounts, customer use cases, partnerships, and go-to-market plans.
• Engage regulators, including the FDA, to understand emerging expectations and position UL Solutions as a trusted technical and assurance partner.
• Build relationships with industry associations, standards organizations, technology companies, manufacturers, healthcare and medical-device organizations, and other ecosystem stakeholders.
• Collaborate across commercial, engineering, regulatory, marketing, and industry teams to translate customer needs into scalable offerings.
• Monitor AI technology, competitive, regulatory, and standards developments, and convert market intelligence into investment and business recommendations.
• Represent UL Solutions in customer discussions and industry forums as a credible voice on AI safety, performance, cybersecurity, compliance, and responsible deployment.
• Experience in business development, strategy, product or service management, or market development within AI, technology, healthcare, medical devices, testing and certification, or a related field
• University Degree (Equivalent to Bachelors degree) in Business Administration, Engineering or a related disciplines plus generally five years of experience in Business Development or eight years of experience in Marketing and/or Sales area with account management experience.
• A demonstrated ability to develop new markets and commercialize technical or professional services.
• Strong commercial judgment and the ability to translate technical and regulatory developments into customer value propositions
• Demonstrated ability to negotiate, acquire and manage high value customer accounts.
• Excellent communication, stakeholder-management, and executive-presentation skills, with the ability to lead through influence across a global organization.
What We Offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,800 to $161,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days) and sick time off (72 hours).
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