Job Title: Content Management System Administrator
Duration: 6 months (contract)
Location: Austin, TX
Duties:
As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.
Key Qualifications:
Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content
Highly skilled in administrative experience of Adobe Experience Manager
Experience writing requirements for content projects and tools
Experience managing content in multiple languages
Excellent verbal, written, and interpersonal skills
Comfort presenting to wide audiences, from writers to upper management
Ability to express ideas clearly, confidently, and diplomatically
Acrolinx experience a plus
Description:
Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features
Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details
Propose plans and gain agreement with product owners, knowledge base managers and others
Create and maintain a schedule for all initiatives, and execute tasks on time
Regularly document and communicate project status to stakeholders
Document content processes and tools as needed, and work with others to document
Complete administrative tasks for projects with tight deadlines
Ensure content processes are cost-effective and maximize shared and re-usable resources
Train content producers and share CMS expertise with internal and external teams
Education:
BA or BS degree is required
MA, MS, MIS, or MBA a huge plus
3+ years’ experience delivering effective content projects