Job description

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 76592 The Role at a Glance The Agentic Platform Engineer builds the shared cloud platform and engineering foundations that enable AIDA teams to deliver secure, scalable AI agents and agentic applications. This role focuses on the runtime, tooling, and guardrails that agents depend on: model access, tool and context integration, orchestration frameworks, evaluation, observability, and DevSecOps on AWS. What you'll be doing • Build and maintain shared platform services that support agent runtimes, LLM gateways, model routing, prompt/context management, and tool integration. • Standardize agentic delivery patterns including tool/function calling, MCP-style tool servers, retrieval pipelines, memory and state management, and multi-agent orchestration. • Implement guardrails for agent safety: input/output filtering, prompt injection defenses, human-in-the-loop approval paths, sandboxed execution, and least-privilege agent identities. • Improve developer productivity through CI/CD, environment templates, agent scaffolding, SDKs, and platform automation. • Build observability and evaluation for agentic systems: tracing, token and cost telemetry, latency, quality/eval harnesses, and regression testing of prompts and agent behavior. • Manage cost-aware model consumption, rate limits, caching, and secure secrets/access patterns across environments. • Partner with architecture, security, risk, and engineering leaders to apply AI controls, interoperability standards, and governance guardrails. • Document platform standards and help delivery teams adopt agentic patterns consistently. What we’re looking for Must Haves: • 5+ years of experience in platform engineering, cloud infrastructure, DevOps, or SRE, with hands-on work building or operating AI/LLM-based applications. • Strong experience with AWS, including services supporting AI workloads (Bedrock, SageMaker, containers, serverless). • Practical experience with agent frameworks and LLM tooling such as LangChain/LangGraph, MCP, vector databases, and RAG architectures. • Strong coding ability in Python; Java or NodeJS is a plus. • Experience enabling engineering teams through CI/CD, GitLab, observability, reusable services, and platform standards. • Experience with API infrastructure, containers, deployment pipelines, and operational tooling. Nice to Haves • Experience with agent evaluation and LLM observability tooling (LangSmith, LangFuse, Arize, or similar). • Experience supporting production systems, data platforms, and AI/ML workloads. • Exposure to regulated enterprise environments, identity/access controls, AI risk frameworks, and audit logging. Application Deadline Applications for this position will be accepted through 11/30/26 subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training The pay range for this position is with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Requirements

Must-haves

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)
Hybrid : Employee will work 3 days a week in a Lincoln office
Relocation assistance: is not available for this opportunity.
Requisition #: 76592
The Role at a Glance
What you'll be doing
Build and maintain shared platform services that support agent runtimes, LLM gateways, model routing, prompt/context management, and tool integration.
Standardize agentic delivery patterns including tool/function calling, MCP-style tool servers, retrieval pipelines, memory and state management, and multi-agent orchestration.
Implement guardrails for agent safety: input/output filtering, prompt injection defenses, human-in-the-loop approval paths, sandboxed execution, and least-privilege agent identities.
Improve developer productivity through CI/CD, environment templates, agent scaffolding, SDKs, and platform automation.
Build observability and evaluation for agentic systems: tracing, token and cost telemetry, latency, quality/eval harnesses, and regression testing of prompts and agent behavior.
Manage cost-aware model consumption, rate limits, caching, and secure secrets/access patterns across environments.
Partner with architecture, security, risk, and engineering leaders to apply AI controls, interoperability standards, and governance guardrails.
Document platform standards and help delivery teams adopt agentic patterns consistently.
What we’re looking for
5+ years of experience in platform engineering, cloud infrastructure, DevOps, or SRE, with hands-on work building or operating AI/LLM-based applications.
Strong experience with AWS, including services supporting AI workloads (Bedrock, SageMaker, containers, serverless).

Nice-to-haves

Strong coding ability in Python; Java or NodeJS is a plus.
Experience with agent evaluation and LLM observability tooling (LangSmith, LangFuse, Arize, or similar).
Experience supporting production systems, data platforms, and AI/ML workloads.
Exposure to regulated enterprise environments, identity/access controls, AI risk frameworks, and audit logging.
Application Deadline
Applications for this position will be accepted through 11/30/26 subject to earlier closure due to applicant volume.
What’s it like to work here?

Application prep

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Keywords to mirror

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Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

401k

Pto

Parental Leave