Company:
Qualcomm Technologies, Inc.
Job Area:
Engineering Services Group, Engineering Services Group > Engineering Operations
General Summary:
The Staff Engineering Operations Manager leads Americas lab planning and strategy and converts complex engineering demand into an actionable portfolio plan. The role owns the integrated planning rhythm for Americas labs, from demand intake and analysis through solution recommendations, governance, and execution-ready handoffs. The position combines strategic planning, cross-functional leadership, data-driven decision support, and line management to help ensure the right lab space is available at the right time and in the right location.
The role is accountable for requirements gathering, planning, analysis, recommendations, governance, and orchestration across the Americas lab portfolio. Execution transfers to partner organizations at defined milestones, supported by clear requirements, ownership, and handoff criteria.
Principal Duties and Responsibilities:
· Build and maintain a credible Americas lab portfolio.
· Consolidate engineering demand, historical demand patterns, capacity outlooks, utilization, and infrastructure constraints into an integrated planning view.
· Develop site-fit options, portfolio recommendations, and clear tradeoffs for leadership decisions.
· Identify and communicate capacity, infrastructure, location, and timing risks early enough to support proactive action.
· Balance near-term delivery requirements with long-range portfolio health and utilization.
· Provide line management for the Eng Ops Manager and Staff Eng Ops Analyst, including goal setting, work prioritization, coaching, performance feedback, and capability development.
· Lead structured intake and planning reviews that clarify demand, urgency, priorities, constraints, assumptions, and decision points.
· Align requirements, responsibilities, and execution handoffs with QREF, ETO, Engineering, IT, and regional planning teams.
· Surface decisions, dependencies, tradeoffs, and ownership gaps, and drive clear follow-through across stakeholders.
· Translate demand, capacity, utilization, infrastructure, and portfolio-risk data into decision-ready materials.
· Develop dashboards, analytical tools, and repeatable data models that provide reliable visibility into demand, capacity, utilization, infrastructure constraints, and portfolio risk.
· Establish consistent planning methods, metrics, data definitions, reporting standards, and review cadence.
· Prepare and support decision inputs for LRC and EIC forums.
· Use metrics and recurring portfolio reviews to strengthen utilization, visibility, accountability, and planning discipline.
Minimum Qualifications:
• Bachelor's degree and 9+ years of Engineering Operations or related work experience.
OR
Associate's degree and 11+ years of Engineering Operations or related work experience.
OR
High School Diploma or equivalent and 13+ years of Engineering Operations or related work experience.
*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Preferred Qualifications:
• Master's degree in Business, Computer Science, Engineering, Information Systems, or related field.
• 11+ years experience in engineering operations, lab planning, infrastructure planning, technical program management, analytics, portfolio planning, or a closely related technical planning discipline.
• Experience leading and developing team members through goal setting, coaching, prioritization, and constructive performance feedback.
· Experience coordinating work across engineering, facilities, infrastructure, IT, and regional planning interfaces.
· Experience developing site-fit analyses, portfolio scenarios, and investment recommendations.
· Experience establishing governance routines, planning standards, metrics, dashboards, and quarterly portfolio reporting.
· Ability to influence across organizations without relying solely on direct authority while maintaining a portfolio-level perspective.
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Pay range and Other Compensation & Benefits :
$174,000.00 - $261,000.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .
If you would like more information about this role, please contact Qualcomm Careers .