Job description

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Senior Solutions Architect at is a critical role that bridges the gap between our product team and client-facing teams. You will partner closely with our Go-to-market teams (Sales, Customer Success, etc.) to shape how customers adopt Harvey across use cases, practice groups, and geographies. This role is accountable for translating complex requirements into secure, scalable architectures that deliver clear business outcomes. You will work directly with technical and non-technical stakeholders—from engineering and IT to legal operations, security, and executive sponsors—to align on the right approach. WHAT YOU'LL DO - Lead technical discovery, demos, and deep-dive sessions with prospects, engaging stakeholders across engineering, IT, security, business teams, and executive sponsors, and owning pre-sales and post-sales technical conversations. - Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion. - Partner closely with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and architecture leaders. - Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments. - Collaborate with Harvey’s Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and to shape scalable patterns for secure deployments. - Act as the customer’s technical voice back into Harvey, influencing product roadmap and internal priorities based on real-world feedback and emerging post-sales needs. WHAT YOU HAVE - 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles. - Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments. - Experience partnering with Account Executives and post-sales teams (e.g., Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise accounts. - Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making. - Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context. - Strong communication skills, with the ability to translate between technical and non-technical audiences and build trust with senior stakeholders. - Curiosity about AI and a desire to work in a fast-moving environment where products and customer use cases are evolving quickly. COMPENSATION $180,200 - $247,700 USD OTE with a 80/20 Split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE harveyai.notion.site. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Requirements

Must-haves

At Harvey, the future of professional services is being written today — and we’re just getting started.
Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion.
Partner closely with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and architecture leaders.
Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments.
Collaborate with Harvey’s Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and to shape scalable patterns for secure deployments.
Act as the customer’s technical voice back into Harvey, influencing product roadmap and internal priorities based on real-world feedback and emerging post-sales needs.
5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles.
Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.
Experience partnering with Account Executives and post-sales teams (e.g., Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise accounts.
Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making.
Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.
Strong communication skills, with the ability to translate between technical and non-technical audiences and build trust with senior stakeholders.
Curiosity about AI and a desire to work in a fast-moving environment where products and customer use cases are evolving quickly.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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Platform: ashby
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