Job description

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Director of Engineering, Agentic AI and Architecture The Director of Engineering, Agentic AI and Architecture, is a hands-on individual contributor role that reports to the CTO and is responsible for shaping CreatorIQ’s Agentic AI architecture while advancing the broader technical architecture of our platform. This role will help define how agentic capabilities are designed, evaluated, governed, and brought into production, while also driving architectural modernization, platform consistency, scalability, and sustainable engineering velocity across CreatorIQ. This is a remote, full-time role with approximately 10-20% travel to our engineering hubs or customer locations. In this role, you’ll get to: - Define and evolve CreatorIQ’s architecture strategy across Agentic AI and the broader SaaS platform, aligning technical direction with product and business priorities. - Design architectural approaches for agentic systems, including agent orchestration, multi-agent patterns, retrieval-augmented generation, evaluation frameworks, observability, guardrails, and production deployment. - Create reference implementations that will be used as a general pattern for standardized implementation by the larger org (i.e., infra, observability, etc baked in) - Establish reusable patterns and technical foundations that enable teams to safely and efficiently build AI-powered and agentic product capabilities within CreatorIQ. - Lead modernization and platform-unification efforts that reduce architectural complexity, improve scalability and resilience, and create a more coherent technical foundation. - Evaluate architectural approaches, models, tools, frameworks, and infrastructure options based on product needs, engineering quality, security, maintainability, and operational impact. Work with our head of core platform infra organization to formalize selection, implementation, and rollout of infra. - Partner closely with the CTO, Product, Engineering, DevOps, Security, and other technical leaders to translate business priorities into durable architecture and execution plans. - Develop standards for testing, evaluating, monitoring, and governing AI and agentic systems so that new capabilities are reliable, measurable, secure, and aligned with CreatorIQ’s responsible AI practices. - Influence engineering teams through architecture reviews, prototypes, technical guidance, and hands-on problem-solving, helping teams adopt shared patterns without limiting appropriate autonomy. - Identify opportunities where Agentic AI and broader architectural improvements can meaningfully enhance CreatorIQ’s products, engineering workflows, and platform capabilities. Who you are and what you’ll need for this position: - Demonstrated success designing and evolving complex, scalable SaaS platforms and distributed systems. - Deep expertise in software and systems architecture, including the ability to move between strategic architecture decisions and hands-on technical execution. - Experience designing or delivering production AI systems, with a strong understanding of agent architecture, orchestration, retrieval patterns, evaluation, observability, guardrails, and operational reliability. - Proven ability to lead major modernization, migration, refactoring, or platform-unification initiatives across complex technical environments. - Strong knowledge of cloud-native, event-driven, and service-oriented architectural patterns, with sound judgment around when to standardize and when to preserve flexibility. - Ability to evaluate emerging AI approaches and technologies critically, separating useful production capabilities from experimentation that is not yet ready to scale. - Experience influencing senior engineers, architects, and cross-functional partners without relying on formal people-management authority. - Strong judgment around security, reliability, governance, data considerations, and responsible use when designing AI-enabled systems. - Excellent communication skills, with the ability to explain complex architectural and AI concepts clearly to technical teams, executives, and non-technical stakeholders. - A hands-on, experimentation-oriented approach paired with the discipline to turn successful technical exploration into scalable, maintainable production systems. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us: - People: work with talented, collaborative, and friendly people who love what they do. - Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. - Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you! - Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave. - Whole Health Package: medical, dental, vision, life, disability insurance, and more. - Savings: a 401k (USA) plan to help you plan ahead. - Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!). Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at creatoriq.com creatoriq.com and follow us on LinkedIn linkedin.com and Instagram instagram.com. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, benefits, and beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks creatoriq.notion.site. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice creatoriq.notion.site.

Requirements

Must-haves

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Director of Engineering, Agentic AI and Architecture
Define and evolve CreatorIQ’s architecture strategy across Agentic AI and the broader SaaS platform, aligning technical direction with product and business priorities.
Design architectural approaches for agentic systems, including agent orchestration, multi-agent patterns, retrieval-augmented generation, evaluation frameworks, observability, guardrails, and production deployment.
Create reference implementations that will be used as a general pattern for standardized implementation by the larger org (i.e., infra, observability, etc baked in)
Establish reusable patterns and technical foundations that enable teams to safely and efficiently build AI-powered and agentic product capabilities within CreatorIQ.
Lead modernization and platform-unification efforts that reduce architectural complexity, improve scalability and resilience, and create a more coherent technical foundation.
Partner closely with the CTO, Product, Engineering, DevOps, Security, and other technical leaders to translate business priorities into durable architecture and execution plans.
Develop standards for testing, evaluating, monitoring, and governing AI and agentic systems so that new capabilities are reliable, measurable, secure, and aligned with CreatorIQ’s responsible AI practices.
Influence engineering teams through architecture reviews, prototypes, technical guidance, and hands-on problem-solving, helping teams adopt shared patterns without limiting appropriate autonomy.
Identify opportunities where Agentic AI and broader architectural improvements can meaningfully enhance CreatorIQ’s products, engineering workflows, and platform capabilities.
Who you are and what you’ll need for this position:
Demonstrated success designing and evolving complex, scalable SaaS platforms and distributed systems.
Deep expertise in software and systems architecture, including the ability to move between strategic architecture decisions and hands-on technical execution.
Experience designing or delivering production AI systems, with a strong understanding of agent architecture, orchestration, retrieval patterns, evaluation, observability, guardrails, and operational reliability.
Proven ability to lead major modernization, migration, refactoring, or platform-unification initiatives across complex technical environments.
Strong knowledge of cloud-native, event-driven, and service-oriented architectural patterns, with sound judgment around when to standardize and when to preserve flexibility.
Ability to evaluate emerging AI approaches and technologies critically, separating useful production capabilities from experimentation that is not yet ready to scale.
Experience influencing senior engineers, architects, and cross-functional partners without relying on formal people-management authority.
Strong judgment around security, reliability, governance, data considerations, and responsible use when designing AI-enabled systems.
Excellent communication skills, with the ability to explain complex architectural and AI concepts clearly to technical teams, executives, and non-technical stakeholders.
A hands-on, experimentation-oriented approach paired with the discipline to turn successful technical exploration into scalable, maintainable production systems.
People: work with talented, collaborative, and friendly people who love what they do.

Nice-to-haves

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Platform: ashby
Effort: quick

Benefits

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Dental

Vision

401k

Parental Leave

Wellness