Training Center/Lab Support System Administrator (SA2)

• Training Center/Lab Support System Administrator (SA2)
• Salary: $145,000, based on education and experience
• Security Requirements: Active TS/SCI clearance with FS Poly
• Location: Ft. Washington, MD
• Education and Experience: A bachelor's degree or advanced degree in computer science,
• information systems, engineering, or other related discipline plus at least 10 years of
• systems admin experience. A high school diploma or GED plus 14 years of systems admin
• experience would also be acceptable.
• Certifications : Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a
• Job Description: As Training Center / Lab Support System Administrator you will
• provide support required to operate and maintain all hardware and software in compliance
• with established policies required by the customer for their production and training
• networks, as well as responsible for establishing and maintaining user accounts and help
• desk functions for staff and students.
• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem
• identification, diagnosis, and resolution; and providing support for implementation,
• troubleshooting and maintaining IT systems.
• Experience managing the daily activities of configuration and operation of IT systems,
• to include user accounts and workstations.
• Experience installing and maintaining computers, to include tablets, laptops, or
• Experience providing assistance to users in accessing IT systems.
• Experience providing support for the dispatch system and remaining involved in the
• resolution process.
• Experience configuring and managing LINUX, UNIX, and Windows operating systems

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