Job description

We're looking to grow our Duck Technology Team at NLS! Are you ready to take your Duck Creek expertise to the next level? If you're passionate about building innovative billing solutions, collaborating with clients, and mentoring other developers, this Senior Developer – Billing role could be the perfect fit. As a Senior Developer – Billing, you'll play a critical role in developing and supporting custom applications that power Duck Creek Billing products and services. You'll leverage Duck Creek proprietary tools, industry-standard development practices, and modern technologies to deliver solutions that help our clients achieve their business goals. This role offers the opportunity to work alongside Analysts, Technology Architects, Business SMEs, and Project Leadership while helping shape technical solutions, solve complex business challenges, and mentor fellow developers. If you enjoy taking ownership, driving innovation, and growing your expertise in a collaborative environment, we'd love to meet you. We know you care about benefits and perks, so feel free to scroll down to that section, and then scroll back up to learn more about this role. What You'll Do: • Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals while leveraging tools and technology, including AI, to improve team efficiency and decision-making. • Work with clients and team members to understand and interpret business requirements. • Develop custom Duck Creek solutions via ManuScript configuration. • Execute SQL-based queries to support development and troubleshooting efforts. • Assist project teams in planning and designing future-state solutions that align with client functional and technical strategies. • Take ownership of customer issues and drive them through successful resolution. • Teach and mentor development team members on all aspects of the Duck Creek platform. • Utilize your thorough understanding of Duck Creek Billing products, including Author, Express, Server, User Admin, Billing, and Billing Integration. • Collaborate across teams to deliver scalable, high-quality solutions that meet client needs. What You'll Bring: • 5+ years of industry experience or equivalent training. • 3+ years of experience working with Duck Creek product lines and development toolsets. • Thorough understanding of Duck Creek ManuScript components and the ability to translate business requirements into ManuScript inheritance structures and technical designs. • Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables. • Experience with Duck Creek debugging tools including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions. • Experience working with multiple Duck Creek product versions. • Experience using Duck Creek Skins. • Experience using C#-based custom business objects. • Experience using Duck Creek APIs. • Experience using Duck Creek Anywhere. • Experience with SOAP and REST APIs. • Hands-on experience with XML or similar programming languages. • Experience with SQL Server, Stored Procedures, Triggers, User Defined Functions/Types, Cursors, and XQueries. • Experience with Billing Services, including Scheduled Activities and Async Queue. • Full knowledge of the Software Development Life Cycle, including Agile environments. • Microsoft 365 experience required. • Excellent written and verbal communication skills. • Strong attention to detail and commitment to quality. • Highly motivated, self-starter mindset with a collaborative approach. • Ability to work independently and as part of a team. • Strong organizational, prioritization, and time management skills. Why Join NLS? Bring your authentic self to the Next Level Solutions team! Go-getter. Learner. Team-Oriented. If this sounds like you, consider joining our team! Our culture is what makes us who we are. We work hard, but we have fun doing it. We believe knowledge should be shared because shared knowledge fosters collaboration, innovation, and growth. At NLS, our mission is to "Do Good Work" for our clients, employees, and communities. We continue to invest in our most valuable resource—our people. If you're looking for a company with a strong team culture, opportunities for advancement, and the ability to make a meaningful impact, we're hiring. Working Conditions: • Full-time position working primarily Monday through Friday, 8:00 AM – 5:00 PM local time. • Flexibility to work outside of normal business hours as needed. • Position may be performed remotely or from our offices in Springfield, MO. • Travel may be required based on client and project needs. The Benefits & Perks: • Competitive salary package with annual bonus opportunities. • Comprehensive and inclusive health benefits. • Flexible working arrangements. • Opportunities for internal advancement and career development. • Relaxed office environment with casual dress code. • Company-sponsored activities and team-building events. • PTO and paid company holidays. • Traditional and Roth 401(k) with company match. • Physical and mental wellness programs. Join us and help shape the future of Duck Creek Billing solutions while building a rewarding career with a team that values innovation, collaboration, and growth.

Requirements

Must-haves

We're looking to grow our Duck Technology Team at NLS!
We know you care about benefits and perks, so feel free to scroll down to that section, and then scroll back up to learn more about this role.
Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals while leveraging tools and technology, including AI, to improve team efficiency and decision-making.
Work with clients and team members to understand and interpret business requirements.
Develop custom Duck Creek solutions via ManuScript configuration.
Execute SQL-based queries to support development and troubleshooting efforts.
Assist project teams in planning and designing future-state solutions that align with client functional and technical strategies.
Take ownership of customer issues and drive them through successful resolution.
Teach and mentor development team members on all aspects of the Duck Creek platform.
Utilize your thorough understanding of Duck Creek Billing products, including Author, Express, Server, User Admin, Billing, and Billing Integration.
Collaborate across teams to deliver scalable, high-quality solutions that meet client needs.
5+ years of industry experience or equivalent training.
3+ years of experience working with Duck Creek product lines and development toolsets.
Thorough understanding of Duck Creek ManuScript components and the ability to translate business requirements into ManuScript inheritance structures and technical designs.
Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables.
Experience with Duck Creek debugging tools including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions.
Experience working with multiple Duck Creek product versions.
Experience using Duck Creek Skins.
Experience using C#-based custom business objects.
Experience using Duck Creek APIs.
Experience using Duck Creek Anywhere.
Experience with SOAP and REST APIs.
Hands-on experience with XML or similar programming languages.

Nice-to-haves

Competitive salary package with annual bonus opportunities.

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Benefits

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401(K)

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