Our Client, a Banking company, is looking for a Senior Content Designer for their Portland, ME/Hybrid location.
Responsibilities:
• Collaborate closely with designers to craft seamless digital customer experiences
• Write clear, accurate and compelling user interface copy
• Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
• Make recommendations on user requirements for projects and contributes to project scoping and planning
• Obtain competitive experience evaluations and customer data and establishes benchmarks for content
• Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Present content concepts in collaboration with designers
• Write and design in accordance with design system
• Contribute to the development of the team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation
Requirements:
• Degree in a writing or design related discipline
• 5-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
• A passion for great experience design
• Proficiency in adapting processes to meet project needs
• Willingness to collaborate
• Self-motivated, flexible, organized, and accountable
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities
• Seasoned writer
• Familiarity with Figma/Figjam and Confluence/Jira
• Must Haves
• Content strategy
• Knowledge of online marketing, advertising and other interactive experiences
• UX Experience
• Plain language expertise
• Strong writing and editing skills
Why Should You Apply?
• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities