The IT Software/Computer Specialist is an entry/mid-level position that will work onsite at customer locations or remotely to field, upgrade, and troubleshoot government software/hardware for various customers in the United States and designated overseas locations.
• Configure and install government software modules onto customer owned devices to support individual customer requirements
• Test to ensure government software modules function as intended according to configurations
• Evaluate, troubleshoot, and report discrepancies identified with government owned software
• Ability to train the functions of software to customers of varying technical ability
• Ability to write detailed reports of work performed on a weekly basis
Qualifications
• Security + required
• Ability to obtain and maintain a SECRET clearance
• Up to 3 years of related experience or College Courses
Required Skills
• Ability to communicate technical computer information to technical and non-technical audiences
• Excellent verbal and written skills
• Must be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level II
• Knowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desired
• Ability to troubleshoot, research, and resolve issues
• Ability to multitask, prioritize, and manage time efficiently
• ·Experience with Satellite Communication (SATCOM) and networking is a plus
• Must be able to travel up to 25%; with potential for short notice trips and extended length (2 weeks +)