Job description

ABOUT TRAVERSAL Traversal traversal.com is the AI Site Reliability Engineer (AI SRE) for the enterprise. Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work. Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Hanabi, NFDG, and American Express Ventures. THE ROLE As an Enterprise Account Executive at Traversal, you’ll lead our early-stage sales efforts and build our GTM engine from the ground up. You will own the full sales cycle, from strategic prospecting to closing, while defining the playbook for our agentic observability platform. You'll partner closely with our founders and Sales Engineering team, you will navigate complex technical evaluations and guide prospects through high-impact proof-of-concepts. We are looking for a high-ownership individual who can translate deep technical value into business outcomes for SREs, platform teams, and engineering leaders. If you have a proven track record in developer tools and thrive in high-velocity startup environments, you’ll be instrumental in scaling our AI-native infrastructure to the enterprise. RESPONSIBILITIES - Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing - Technical Storytelling: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers. - Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives. - Product Feedback Loop: Act as the voice of the customer, relaying field insights to Product and Engineering to help shape roadmap direction. - Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives. REQUIREMENTS - 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools. - Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline. - Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers. - Strong technical acumen and ability to communicate with engineering buyers. - Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems NICE TO HAVE - Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure.. - Experience with product-led growth motions or bottoms-up sales models. - Prior experience as a founding or early sales hire at a startup. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time role New York is $300,000 - $320,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US Traversal is a place to take on hard, meaningful problems with real ownership from day one. You’ll work alongside people who challenge you to grow, learn constantly, and help define a new category of infrastructure software. We think long term, move quickly, and hold a high bar without taking ourselves too seriously. We offer competitive salary and equity packages, health insurance, fertility benefits, a great tech setup stipend and flexible time off. Plus in-office snacks, team happy hours and outings, an annual company offsite, and plenty of built in time to collaborate across teams.

Requirements

Must-haves

Full-Cycle Ownership: Drive the end-to-end sales process, from strategic outbound prospecting and qualification to complex contract negotiation and closing
Technical Storytelling: Develop messaging and collateral that clearly translates Traversal’s agentic observability value into business outcomes for technical buyers.
Technical Partnership: Work closely with our Sales Engineering team to execute deep-dive demos and technical deep dives.
Product Feedback Loop: Act as the voice of the customer, relaying field insights to Product and Engineering to help shape roadmap direction.
Stakeholder Management: Represent Traversal with credibility when engaging with SREs, platform teams, and C-suite executives.
5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.
Proven track record of exceeding sales targets in early-stage or high-growth environments where you’ve built your own pipeline.
Experience owning complex, multi-stakeholder sales cycles with a focus on technical decision-makers.
Strong technical acumen and ability to communicate with engineering buyers.
Self-starter who thrives in ambiguity and takes a high-ownership approach to solving problems

Nice-to-haves

Deep familiarity with SRE workflows, cloud-native observability, or AI-native infrastructure..
Experience with product-led growth motions or bottoms-up sales models.
Prior experience as a founding or early sales hire at a startup.

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Platform: ashby
Effort: quick

Benefits

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Health Insurance