Job description

Who We’re Looking For At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport. We don’t bring people in to run playbooks. We hire people who want to rewrite them . And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.) What is ScalePad At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day. Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion. Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue. But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do. With offices in Vancouver, Toronto, Montreal, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few. About The Role As a Senior Full-Stack Developer, you will be responsible for developing entirely new products and innovating within our existing technology stack. This will involve research, analysis, design, and planning, as well as teamwork, collaboration, and mentoring team members to help shape the product to be the best it can be. This is a unique opportunity to participate in every aspect of engineering. You will receive guidance to learn, optimize, advance, and grow every quarter. What you’ll own Get ready to go beyond order-taking. Your strategic responsibilities include: Build next generation AI native cybersecurity and compliance products for our partners and customers. Create highly responsive front ends, scalable public APIs and backend infrastructure using , Java /C# / .NET, React / Typescript / Angular, REST APIs, SQL, and AWS. Write AI agents, build MCP servers and roll out native AI product features using Python, Lang Graph, Open AI, Vector databases and advanced prompting techniques. Use AI assisted software development tools, practices and methodologies to accelerate delivery and innovate on the next frontier of software development Gain in-depth insight into our challenges, business model, and product. Create software solutions through stakeholder collaboration, system analysis, and adherence to the development lifecycle. Continuously roll out new features for our applications. Assess operational feasibility by analyzing, defining problems, specifying requirements, and proposing solutions. Document and illustrate solutions with clear code, diagrams, and documentation. Enhance operations by analyzing processes and suggesting improvements. Stay updated with the latest development tools and techniques, while expanding your knowledge through education, publications, and networking. Safeguard operations with secure coding practices and confidentiality. Support and mentor fellow engineers, providing guidance, coaching, and educational opportunities. Uphold and enhance company coding standards and mentor junior and mid-level engineers to adhere to them. Collaborate with the team to brainstorm and create new products and features, while providing estimated delivery times. Make swift, well-informed decisions and take ownership of large-scale services and applications. What we’re looking for A full stack engineer who can effortlessly navigate between fixing a table layout on the front end to resolving a scalability challenge with a data API in one of the microservices . 7+ years of hands-on experience in SAAS application development across different layers of a software technology stack . Highly skilled in at least one of the languages like Java, Python, .NET framework (C#) and React (Typescript),. Familiarity with using frameworks and techniques such as Langgraph, Langchain, RAG retrieval. Strong SQL and database management skills including vector databases. Proficiency in working within AWS/Azure environments. Familiarity with DevOps practices is a plus. A solid understanding of CI/CD pipelines. Well-versed in Agile development methodologies. Possesses a curious mindset, a passion for continuous learning, and strong problem-solving abilities. Effective at collaborating with business stakeholders to clarify data requirements. Committed to delivering practical and valuable solutions for end-users. Embraces an agile and iterative work approach, with a keen eye for recognizing and addressing mistakes. Stay current with development tools and techniques, integrating new approaches (including AI-assisted development) where they create real leverage. Perks ScalePad offers our employees a blend of purpose, growth, and genuinely great perks. Unlimited AI tokens for development and experimentation: we invest in the tools that help Developers move faster and learn continuously. We empower all developers to work with the AI platforms that make them most effective Everyone's an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and 401(k) matching. Support for growing families. Parental leave programs are in place to support you and your family when it matters most. Structured mentorship with builders. Join opt-in mentorship programs and learn directly from founders and senior leaders who've scaled multiple SaaS ventures and spent decades in the MSP industry. Invest in your growth every year. Access an annual professional development budget to level up your skills, your career, and your impact. Set yourself up with great tools. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you're at home or in one of our hubs. Modern ways of working. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, and Phoenix. Specific work models are outlined in each posting. Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment. Well-being and time to recharge. Take care of yourself and your family with comprehensive health and dental coverage. Before You Apply This is a full-time role for those who are eligible to work in Canada or the United States. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted. Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions. No recruiters, please.

Requirements

Must-haves

Who We’re Looking For
At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.
What is ScalePad
At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.
Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.
Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
What you’ll own
Get ready to go beyond order-taking. Your strategic responsibilities include:
Build next generation AI native cybersecurity and compliance products for our partners and customers.
Create highly responsive front ends, scalable public APIs and backend infrastructure using , Java /C# / .NET, React / Typescript / Angular, REST APIs, SQL, and AWS.
Write AI agents, build MCP servers and roll out native AI product features using Python, Lang Graph, Open AI, Vector databases and advanced prompting techniques.
Use AI assisted software development tools, practices and methodologies to accelerate delivery and innovate on the next frontier of software development
Gain in-depth insight into our challenges, business model, and product.
Create software solutions through stakeholder collaboration, system analysis, and adherence to the development lifecycle.
Continuously roll out new features for our applications.
Assess operational feasibility by analyzing, defining problems, specifying requirements, and proposing solutions.
Document and illustrate solutions with clear code, diagrams, and documentation.
Enhance operations by analyzing processes and suggesting improvements.
Stay updated with the latest development tools and techniques, while expanding your knowledge through education, publications, and networking.
Safeguard operations with secure coding practices and confidentiality.
Support and mentor fellow engineers, providing guidance, coaching, and educational opportunities.
Uphold and enhance company coding standards and mentor junior and mid-level engineers to adhere to them.
Collaborate with the team to brainstorm and create new products and features, while providing estimated delivery times.

Nice-to-haves

Familiarity with DevOps practices is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goaijavareacttypescriptangularrestsqlawspythonswiftapiazureci/cdagile

Platform: bamboohr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

401(K)

Parental Leave

Professional Development