Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. This is an exempt position. Salary commensurate with experience Job Title: Business Analyst Location: Albany, NY (Hybrid) Duration: 30 months (with potential for extension) W2 Hourly Rate: $58–$68/hour Application Deadline: 10/15/2026 Overview: We are seeking a Business Analyst who will support our NYS client. This Business Analyst Level II position supports the Integrated Eligibility System (IES) program by analyzing business needs and requirements in a Health and Human Services setting. The analyst will collaborate with subject matter experts, business stakeholders, and technical teams to document functional requirements, evaluate business processes, and support delivery of solutions aligned with program objectives. Duties: • Gather and analyze business requirements with subject matter experts and stakeholders across the IES program. • Collaborate with business and technical teams to document and validate functional and system requirements. • Analyze current business processes, identify improvement opportunities, and recommend process changes. • Support the development and review of requirements documentation and related project deliverables. • Help ensure proposed solutions align with business needs, organizational goals, and project objectives. • Perform other duties as assigned. Mandatory Qualifications: • At least 4 years of experience as a Business Analyst (Level II). • At least 6 months of experience working in an Integrated Eligibility System program across workstreams in a Health and Human Services setting. Desirable Qualifications: • At least 4 of experience identifying, documenting, and validating system requirements across multiple agencies, including modernization work extracting and documenting legacy system logic and business rules, with a focus on the Human Services domain. • At least 4 years of experience conducting business process analysis and optimization, documenting As-Is processes, and proposing To-Be web-based, client-facing applications. • At least 4 years of experience creating requirements documentation, including process flows, user stories, wireframes, and specifications, using established templates and requirements management tools such as Blueprint. What We Offer: Opportunities to lead impactful transformations in the public sector infrastructure. Engagement with high-profile government initiatives, supporting meaningful change . Professional development through exposure to innovative Agile practices and leadership collaboration. A collaborative environment that values ownership, initiative, and continuous learning. Ready to make a difference? We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects. Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,  color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. AI-Assisted Resume Evaluation Notice Cloud and Things – Talent Management Notice to Candidates Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. How AI Is Used Our AI tools assist by: Analyzing resumes against job requirements Supporting our recruiters in candidate data evaluation Ensuring consistent review standards across all applications Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation. Your Data and Privacy Cloud and Things Data Handling: Your information is processed securely and used exclusively for recruitment purposes Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com All personal information is handled confidentially in accordance with our privacy policy AI Tool Data Processing: AI processing data is retained for a maximum of 90 days, after which it is deleted All data sent to AI tools is encrypted in transit and at rest AI tools comply with applicable privacy laws including GDPR and CCPA Personal data is anonymized or minimized wherever possible during AI processing Your Participation By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Requirements

Must-haves

This is an exempt position. Salary commensurate with experience
Job Title: Business Analyst
Location: Albany, NY (Hybrid)
Duration: 30 months (with potential for extension)
W2 Hourly Rate: $58–$68/hour
Application Deadline: 10/15/2026
Gather and analyze business requirements with subject matter experts and stakeholders across the IES program.
Collaborate with business and technical teams to document and validate functional and system requirements.
Analyze current business processes, identify improvement opportunities, and recommend process changes.
Support the development and review of requirements documentation and related project deliverables.
Help ensure proposed solutions align with business needs, organizational goals, and project objectives.
Perform other duties as assigned.
At least 4 years of experience as a Business Analyst (Level II).
At least 6 months of experience working in an Integrated Eligibility System program across workstreams in a Health and Human Services setting.
At least 4 years of experience conducting business process analysis and optimization, documenting As-Is processes, and proposing To-Be web-based, client-facing applications.
At least 4 years of experience creating requirements documentation, including process flows, user stories, wireframes, and specifications, using established templates and requirements management tools such as Blueprint.
Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Your Data and Privacy
Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
All personal information is handled confidentially in accordance with our privacy policy

Nice-to-haves

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Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agileairest

Platform: bullhorn
Effort: medium

Benefits

Benefits detected in the listing.

Professional Development