Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Venmo is looking for a Lead Product Manager to own the Venmo Credit Card and lead the development of our first lending offerings. This role combines ownership of a scaled consumer credit product with 0-to-1 product development, identifying and validating new ways Venmo can help customers access and manage credit. You will partner across Engineering, Finance, Risk, Compliance, Growth, Marketing, and external bank and lending partners to deliver customer-centered products that achieve business objectives while operating within regulatory and risk requirements. Job Description: Essential Responsibilities: • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform. • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. • Controls for the customer experience and customer needs in product requirements and as an input to decision making. • Monitors metrics that inform the success of products including usability studies, research and market analysis. • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. • Monitors product profitability measures, including budget. • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed. • Partners with content developers, data scientists, product designers and user experience researchers. Minimum Qualifications: • 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : Additional Responsibilities • Own the Venmo Credit Card roadmap across acquisition, activation, engagement, rewards, servicing, and account management. • Establish business goals with Finance across new accounts, spend, balances, revenue, credit performance, and unit economics, and connect roadmap priorities to those outcomes. • Lead 0-to-1 lending initiatives, developing and testing product hypotheses based on customer needs, market opportunities, and Venmo's ecosystem. • Define MVPs, success metrics, experiments, and phased launch plans to validate customer demand and economics before scaling. • Build business cases for new lending products, including credit loss, funding, and profitability assumptions. • Partner with Risk, Compliance, and Legal on regulatory requirements and credit and fraud risk considerations. • Manage product planning and execution with issuing-bank, lending, funding, and technology partners as applicable. • Partner with Growth and Marketing on go-to-market strategy and with Customer Support and Operations on scalable servicing experiences. • Contribute to the broader Venmo Cards strategy in partnership with Debit Card and other product teams. Preferred Qualifications • Product management experience in fintech, payments, consumer financial services, or another regulated consumer product. • Direct experience with credit cards, consumer lending, installment lending, or buy-now-pay-later products. • Experience taking a new product or business line from concept through launch. • Understanding of consumer credit economics, including interchange, interest income, credit losses, customer acquisition cost, and lifetime value. • Familiarity with underwriting, credit policy, loss forecasting, and portfolio management. • Experience partnering with a bank, issuer, lender, or other regulated third party. • Experience using SQL, BI tools, experimentation, or A/B testing to inform product decisions. • Strong executive communication and demonstrated ability to drive alignment across complex cross-functional teams. Subsidiary: Venmo Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: New York City, New York: ($176,500.00 - $262,350.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois: ($160,500.00 - $238,700.00 Annually) San Jose, California: ($176,500.00 - $262,350.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit careers.pypl.com . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

Requirements

Must-haves

Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Monitors product profitability measures, including budget.
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers.
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities
Own the Venmo Credit Card roadmap across acquisition, activation, engagement, rewards, servicing, and account management.
Establish business goals with Finance across new accounts, spend, balances, revenue, credit performance, and unit economics, and connect roadmap priorities to those outcomes.
Lead 0-to-1 lending initiatives, developing and testing product hypotheses based on customer needs, market opportunities, and Venmo's ecosystem.
Define MVPs, success metrics, experiments, and phased launch plans to validate customer demand and economics before scaling.

Nice-to-haves

Additional Responsibilities & Preferred Qualifications :
Product management experience in fintech, payments, consumer financial services, or another regulated consumer product.
Direct experience with credit cards, consumer lending, installment lending, or buy-now-pay-later products.
Experience taking a new product or business line from concept through launch.
Understanding of consumer credit economics, including interchange, interest income, credit losses, customer acquisition cost, and lifetime value.
Familiarity with underwriting, credit policy, loss forecasting, and portfolio management.
Experience partnering with a bank, issuer, lender, or other regulated third party.
Experience using SQL, BI tools, experimentation, or A/B testing to inform product decisions.
Strong executive communication and demonstrated ability to drive alignment across complex cross-functional teams.
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Application prep

Use the role’s language and application details while tailoring your materials.

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gosql

Platform: eightfold
Effort: medium

Benefits

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Vision

Pto

Paid Time Off

Wellness