Job description

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do: The Solution Consultant is a key delivery practitioner within Salesforce Practice, responsible for translating customer business requirements into scalable, best-practice Salesforce solutions. Operating at the intersection of strategy and delivery, this role partners closely with Engagement Delivery Managers, Technical Consultants, Solution Architects, and Client Partners to drive successful customer outcomes from discovery through go-live and beyond. Responsibilities: Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements Support UAT planning and execution, including defect triage and resolution in partnership with QA Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities) Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes What You Will Need: Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment US Citizenship with the ability to obtain a clearance Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials) Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides Comfortable working in matrixed, cross-functional delivery teams What Would Be Nice To Have: Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus Agentforce Experience The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including guidehouse.com or guidehouse myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Requirements

Must-haves

SAAS/PAAS/Cloud Consulting
Ability to Obtain Public Trust
Lead customer discovery and requirements-gathering workshops to surface business challenges, process gaps, and solution requirement
Design and configure Salesforce solutions aligned with the Salesforce Professional Services Methodology (SPSM) and Well-Architected framework
Develop Technical Design Documents (TDDs), solution blueprints, and configuration specifications to guide delivery teams
Collaborate cross-functionally with Technical Architects, QA Consultants, Change Management leads, and Engagement Delivery Managers throughout the engagement lifecycle
Serve as the functional subject matter expert on one or more Salesforce clouds (e.g., Sales Cloud, Service Cloud, Data Cloud, Agentforce) during active delivery engagements
Support UAT planning and execution, including defect triage and resolution in partnership with QA
Contribute to go-live readiness activities including data migration validation, training support, and hypercare coverage
Participate in knowledge-sharing, internal enablement, and onboarding initiatives (e.g., Skill Up Lab, KSO-aligned activities)
Maintain utilization targets consistent with AMERS delivery standards while delivering high-quality outcomes
Minimum of THREE (3) years of experience in a functional consulting, solution consulting, or business analysis role within a Professional Services or delivery environment
US Citizenship with the ability to obtain a clearance
Familiarity with the full services engagement lifecycle — from discovery and design through build, UAT, and go-live
Strong facilitation skills with the ability to lead workshops and communicate effectively with business and technical stakeholders
Ability to document and communicate solution designs clearly through TDDs, process flows, and configuration guides
Comfortable working in matrixed, cross-functional delivery teams
Agentforce Experience
Personal and Family Sick Time & Company Paid Holidays
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Nice-to-haves

Hands-on Salesforce configuration experience; relevant certifications strongly preferred (e.g., Salesforce Administrator, Platform App Builder, or cloud-specific credentials)
Industry experience in a relevant vertical (e.g., Public Sector, Financial Services, Healthcare, Manufacturing) is a plus
Position may be eligible for a discretionary variable incentive bonus

Application prep

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Keywords to mirror

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave