Job description

Job Summary : We are seeking a Lead Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Google and Microsoft Collaboration at enterprise scale. This position will lead the collaboration platform modernization and Operational initiatives. This position requires real-world, operational experience. While certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google and Microsoft collaboration platform workloads in production environments carries more weight. Experience supporting the design, governance, and day-to-day operations of Google and Microsoft is a core part of this role, directly supporting the Department's collaboration Platform management task area. Job Role Specific Requirements: Google and Microsoft Collaboration Administration & Operations • Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive) • Manage site configurations, permissions, and sharing using least privilege principles • Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies • Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers • Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA • Support environments across development, test, and production tenants Platform Development & Automation • Design, build, and maintain business solutions using the Google and Microsoft Platform: • Looker Studio Reporting • Power Apps (canvas and model-driven apps) • Dataverse and SharePoint lists as data sources • Automate business processes and workflows using: • Google Platform Tools • Power Automate (cloud flows) • Power Automate (desktop flows / RPA) • Approvals and event-driven workflows • Business process and forms automation (Power Apps / SharePoint forms) • Build Collaboration dashboards and reports for operational and SLA reporting • Reduce manual effort through standardized, reusable components and automation Collaboration Platform Migration & Modernization • Manage Support collaboration platform migration initiatives, including: • Microsoft on prem to Microsoft/Google Cloud • Microsoft 365 migrations • Cutovers, post-migration validation, and stabilization • Migration planning and execution • Content, site, and dependency analysis • Document library, list, and workflow migrations Governance, Integration & Identity • Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as: • Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO) • Line-of-business and SaaS applications • Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint) • Microsoft Graph, REST APIs, and connectors • Security, networking, and application teams • Collaboration governance, naming, and lifecycle standards Application & End-User Support • Manage solutions deployed on: • Google (Workspace and sites) and Microsoft SharePoint • Google Meet and Microsoft Teams • Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate) • Google Drive and Microsoft OneDrive • Manage business teams and developers with: • Site and environment provisioning • Deployment and release of apps and flows • Performance, reliability, and adoption tuning • Review solution designs for scalability, security, compliance, and supportability Reporting & Analytics (Strong Plus) • Support reporting and analytics capabilities such as: • Google Looker and Power BI dashboards and reports • Google and Microsoft usage and adoption reporting • Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics • Google Dataverse / SharePoint list data sources • Dashboards, KPIs, and SLA / Incident and problem-management reporting • Collaboration data governance, access controls, and performance tuning Required Skills and Qualifications: • Availability during 7AM-7PM Eastern support window. • Bachelor's and 14+ years of experience, Master's Degree and 12+ years of experience or PhD and 9+ years of experience required • Experience Leading a Team of 10-15 people in Day-to-day Operational management of Incidents, problems, QA, and SLA adherence • 8+ years of hands-on experience designing and supporting platforms in production environments • Experience managing and supporting collaboration services, including: • Google Workspace Collaboration Tools (Gmail, Sites, Drive, Meet, Forms, etc.) • SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups • Governance, permissions, and lifecycle management • Google Gemini, AppSheet, Workspace studio, Looker, Sheets • Power Platform (Power Apps, Power Automate, Power BI) • Migrations (on-prem SharePoint → SharePoint Online and/or tenant-to-tenant) • Google Cloud CLI and PowerShell for Automation and administration • Incident, problem management, quality assurance, and SLA analysis • Troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams Preferred / Nice-to-Have Qualifications: • Experience with Google Collaboration platform at scale • Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management) • Experience with workflow/forms automation using Power Automate at enterprise scale • Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint • Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO) • Familiarity with Google and Microsoft security, compliance, and information-governance best practices • Google and Microsoft certifications (e.g., Google Collaboration & Workspace Certifications, MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain public trust.

Requirements

Must-haves

Experience supporting the design, governance, and day-to-day operations of Google and Microsoft is a core part of this role, directly supporting the Department's collaboration Platform management task area.
Google and Microsoft Collaboration Administration & Operations
Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)
Manage site configurations, permissions, and sharing using least privilege principles
Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies
Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers
Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA
Support environments across development, test, and production tenants
Platform Development & Automation
Design, build, and maintain business solutions using the Google and Microsoft Platform: • Looker Studio Reporting
Power Apps (canvas and model-driven apps)
Dataverse and SharePoint lists as data sources
Automate business processes and workflows using: • Google Platform Tools
Power Automate (cloud flows)
Power Automate (desktop flows / RPA)
Approvals and event-driven workflows
Business process and forms automation (Power Apps / SharePoint forms)
Build Collaboration dashboards and reports for operational and SLA reporting
Reduce manual effort through standardized, reusable components and automation
Collaboration Platform Migration & Modernization
Manage Support collaboration platform migration initiatives, including: • Microsoft on prem to Microsoft/Google Cloud
Microsoft 365 migrations
Cutovers, post-migration validation, and stabilization
Migration planning and execution

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

azurerest

Platform: oracle-cloud
Effort: medium

Benefits

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Vision