- At least 3 years of experience with IT Services Management program
- At least 2 years of exposure to monitoring tools, reading logs.
- Knowlege of Splunk, Introscope, etc a plus.
- Strong diagnostic and analytical abilities
- Proficient with Microsoft Office tools (Outlook, Communicator, Word, Excel, and SharePoint)
- Metric tracking experience
- Able to create documentation
- Process Improvement experience
- Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
- At least 4 years of experience with Information Technology.
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Visa: Only US Citizen & GC.
** All your information will be kept confidential according to EEO guidelines.