Job description

Eaton’s North America Sales division is currently seeking a Strategic Account Manager, Engineering Services. This position is remote within the United States, but must live within 100 miles from a major airport. This strategic, customer-facing leadership role focused on driving long-term growth, executive relationships, and commercial outcomes within hyperscale and multi-tenant data center accounts. What you'll do: Job Summary: • The Strategic Account Manager, Engineering Services is responsible for developing, managing, and growing Engineering Services business within a portfolio of strategic hyperscale and multi-tenant data center customers. • Serves as the primary executive-level relationship owner, driving customer strategy, fostering partnerships, and identifying growth opportunities that increase revenue and customer value. • Works closely with Engineering Services, National Accounts Sales, operations, and business leadership to align customer objectives with Eaton capabilities. Strategic Account Management (60%) • Own and grow Engineering Services relationships with assigned hyperscale and multi-tenant data center customers. • Serve as the primary executive-level point of contact and trusted advisor. • Develop and execute multi-year account strategies aligned to customer priorities and growth objectives. • Lead account planning initiatives that increase customer engagement and share of wallet. • Translate voice-of-customer insights into business recommendations. • Partner with NAS vertical account leaders and Engineering Services leadership. • Maintain executive ownership of customer satisfaction, account performance, and risk mitigation. Commercial Leadership (40%) • Drive Engineering Services revenue growth, profitability, and retention. • Identify and expand lifecycle services, modernization projects, testing, preventive maintenance, and recurring programs. • Lead strategic commercial discussions involving pricing, service agreements, and long-term partnerships. • Support complex quotations with alignment around scope, risk, profitability, and execution. • Coordinate cross-functional resources to position and deliver solutions. • Maintain a healthy opportunity pipeline and forecast. • Drive closure through value-based selling and effective negotiation. Qualifications: Required (Basic) Qualifications: • Bachelor’s degree required from an accredited institution • Minimum five (5) years of electrical industry sales/marketing/operations experience • Possess and maintain a valid and unrestricted driver’s license • Ability to travel 35% of the time. • Experience managing national or strategic customer accounts involving multiple stakeholders. • Demonstrated success growing strategic customer relationships. • Experience developing account growth plans and revenue objectives. • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications: • Experience in engineering services, field engineering, or critical power infrastructure. • Direct experience supporting hyperscale or multi-tenant data center customers. • Services-based account management experience • Familiarity with multi-site service deployments. • Experience selling service-based solutions and recurring revenue programs. • Experience engaging executive-level customer stakeholders and leading enterprise-wide account strategies • Ability to influence cross-functional teams within a matrixed organization. • Demonstrated experience with customer contract negotiations. Ideal Candidate Profile: • Strategic account professional with strong executive relationship skills. • Demonstrated business acumen, consultative selling capability, and commercial leadership. • Experienced in account strategy, negotiations, and cross-functional leadership. • Able to translate customer needs into profitable growth opportunities. • Leadership style and demonstrated behavior consistent with Eaton’s values and philosophies. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $167,250 - $245,300 Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The application window for this position is anticipated to close on 9/30/2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Requirements

Must-haves

The Strategic Account Manager, Engineering Services is responsible for developing, managing, and growing Engineering Services business within a portfolio of strategic hyperscale and multi-tenant data center customers.
Serves as the primary executive-level relationship owner, driving customer strategy, fostering partnerships, and identifying growth opportunities that increase revenue and customer value.
Works closely with Engineering Services, National Accounts Sales, operations, and business leadership to align customer objectives with Eaton capabilities.
Strategic Account Management (60%)
Own and grow Engineering Services relationships with assigned hyperscale and multi-tenant data center customers.
Serve as the primary executive-level point of contact and trusted advisor.
Develop and execute multi-year account strategies aligned to customer priorities and growth objectives.
Lead account planning initiatives that increase customer engagement and share of wallet.
Translate voice-of-customer insights into business recommendations.
Partner with NAS vertical account leaders and Engineering Services leadership.
Maintain executive ownership of customer satisfaction, account performance, and risk mitigation.
Commercial Leadership (40%)
Drive Engineering Services revenue growth, profitability, and retention.
Identify and expand lifecycle services, modernization projects, testing, preventive maintenance, and recurring programs.
Lead strategic commercial discussions involving pricing, service agreements, and long-term partnerships.
Support complex quotations with alignment around scope, risk, profitability, and execution.

Nice-to-haves

Experience in engineering services, field engineering, or critical power infrastructure.
Direct experience supporting hyperscale or multi-tenant data center customers.
Services-based account management experience
Familiarity with multi-site service deployments.
Experience selling service-based solutions and recurring revenue programs.
Experience engaging executive-level customer stakeholders and leading enterprise-wide account strategies
Ability to influence cross-functional teams within a matrixed organization.
Demonstrated experience with customer contract negotiations.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

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