Job description

Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals. What’s the role about? Join our dynamic team at our West Broadway Flagship Store as a Sales Manager. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe and efficient store environment. Who you are • Previous experience of supervising a team • Strong background in a customer facing role ideally within a premium or luxury environment • Ability to guide and coach others • Flexibility and ability to adapt to changing priorities • Ability to work in a fast-paced retail environment • Have excellent communication and interpersonal skills • Have excellent organizational and decision-making skills • Excels under pressure What you’ll be doing • Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations • You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth • Drive sales by monitoring the team’s KPIs and leading by example with exceptional service • Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team • Providing an in depth knowledge of our brand and our products to our customers and your team • Actively engage and undertake duties that supports the store operations • Delivering team briefs and contribute to team meetings • Supporting the store management in assisting with team development Pay for this role ranges from $23 - $26/hr based on experience. If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now! #WeAreReiss We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

Requirements

Must-haves

Why choose Reiss?
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
Previous experience of supervising a team
Strong background in a customer facing role ideally within a premium or luxury environment
Ability to guide and coach others
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Have excellent communication and interpersonal skills
Have excellent organizational and decision-making skills
Excels under pressure
What you’ll be doing
Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
Providing an in depth knowledge of our brand and our products to our customers and your team
Actively engage and undertake duties that supports the store operations
Delivering team briefs and contribute to team meetings
Supporting the store management in assisting with team development
Pay for this role ranges from $23 - $26/hr based on experience.
If you want to start your story at Reiss as our Sales Manager, don’t miss out - apply now!
We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

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