Job description

Overview We are seeking a Salesforce DevOps Engineer II to support the delivery, deployment, and continuous improvement of our Salesforce platform. This role is responsible for managing CI/CD processes, release management, environment strategy, and deployment automation to ensure reliable and secure delivery of Salesforce solutions across multiple environments. Responsibilities & Qualifications Duties & Responsibilities: • Design, build, and maintain Salesforce CI/CD pipelines and deployment processes. • Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments. • Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions. • Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices. • Ensure development teams adhere to established source control, release management, and deployment standards. • Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements. • Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions. • Troubleshoot deployment and environment issues and support production releases. • Develop and maintain deployment documentation, runbooks, and operational procedures. • Drive continuous improvement through automation, DevOps best practices, and release process optimization. Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming Preferred Qualifications: • 2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines. • Experience with Salesforce deployment and release management processes. • Experience with Git-based source control and CI/CD pipelines. • Knowledge of Agile methodologies, SDLC, and DevOps best practices. • Strong problem-solving, communication, and collaboration skills. • Experience with Salesforce Financial Services Cloud (FSC). • Experience with Gearset, Copado, AutoRABIT. • Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows. • Experience in financial services or banking environments. • Salesforce certifications preferred: Salesforce Certified Administrator, Salesforce Certified DevOps Engineer, Certified Platform App Builder. • Salesforce certification nice to have: Salesforce Certified Platform Developer I, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing and Visibility Architect, Salesforce Certified Application Architect Technical Skills Salesforce, Salesforce FSC, Git, GitLAb, CI/CD, Gearset, Copado, AutoRABIT, Agile, Release Management, Deployment Automation, ServiceNow, Sandbox Refreshes and DevOps practices. #LI-JB1 Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at jobs.firstcitizens.com .

Requirements

Must-haves

Responsibilities & Qualifications
Design, build, and maintain Salesforce CI/CD pipelines and deployment processes.
Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments.
Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions.
Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices.
Ensure development teams adhere to established source control, release management, and deployment standards.
Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements.
Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions.
Troubleshoot deployment and environment issues and support production releases.
Develop and maintain deployment documentation, runbooks, and operational procedures.
Drive continuous improvement through automation, DevOps best practices, and release process optimization.
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming
2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines.
Additional Information

Nice-to-haves

Experience with Salesforce deployment and release management processes.
Experience with Git-based source control and CI/CD pipelines.
Knowledge of Agile methodologies, SDLC, and DevOps best practices.
Strong problem-solving, communication, and collaboration skills.
Experience with Salesforce Financial Services Cloud (FSC).
Experience with Gearset, Copado, AutoRABIT.
Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows.
Experience in financial services or banking environments.
Salesforce certifications preferred: Salesforce Certified Administrator, Salesforce Certified DevOps Engineer, Certified Platform App Builder.
Technical Skills Salesforce, Salesforce FSC, Git, GitLAb, CI/CD, Gearset, Copado, AutoRABIT, Agile, Release Management, Deployment Automation, ServiceNow, Sandbox Refreshes and DevOps practices.

Application prep

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Keywords to mirror

ci/cdagile

Platform: jibe
Effort: medium