Job description

Secret I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. • Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards. • Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issues. • Manage Service Orders, in accordance with Change Management procedures • Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes • Initiate network device configurations using configlets • Analyze DISN and databases to validate and implement customer requirements • Design and implementation of solutions to highly technical problems through testing, documentation and modification of configurations on network devices • Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity • Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting • Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources. • Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements. • Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request. • Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications. • Knowledge of configuring, activating, testing, and analyzing network systems. • Network engineering, problem management, and performance management experience. • Understanding of basic telecommunications and information technology terms and technology. • Knowledge of data and voice network design carried over various transmissions systems, router to router connections using military and commercial protocols such as BGP and ISIS, switch-to-switch trunking to include VLANS, and circuit configurations through multiplexers. • Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances (e.g., routers, load balancers, domain name servers, firewalls). • Ability to work in a team environment, but self-driven to complete assignments while continually developing proficiencies in processes. • Strong written and verbal communications, team building and collaboration skills. • An active Secret security clearance is required. • DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent). Preferred Qualifications: • Prior experience at DISA, or knowledge of DISA systems and processes. • Prior experience with SharePoint data entry. • Experience performing customer outreach. • Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience. • Basic understanding of Department of Defense, its policies, and hierarchy. • Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements. • Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification. • Engineer and models’ connections across the DISN network by calculating bandwidth constraints. • Performs simulations to determine the optimal interaction and paths between the different network entities (routers, switches, nodes, access points, links, etc.). • Conduct network performance optimization using DISN provided tools to assist in the planning and design of multi-technology, multi-vendor networks, provide baseline analysis, cost-effective network change planning, and survivability testing. • Initiates network grooming, provides impact assessments, and provides alternative routing support during operational / real-world events. This is accomplished by ensuring the integrity of the analytical framework and modeling tools for end-to-end DODIN performance modeling and assessment. • Dynamically collect and assess key DISA performance parameters, interacting with model-based simulations, recommends optimal configurations to achieve prioritized DoD mission capability and effects. Required Education and Experience: • Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. Essential Requirements: US Citizenship is required. Active Secret I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status. In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.

Requirements

Must-haves

Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issues.
Manage Service Orders, in accordance with Change Management procedures
Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes
Initiate network device configurations using configlets
Analyze DISN and databases to validate and implement customer requirements
Design and implementation of solutions to highly technical problems through testing, documentation and modification of configurations on network devices
Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity
Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting
Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources.
Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements.
Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request.
Proficient knowledge of various network hardware equipment specifications, configuration and testing processes, and industry specifications.
Knowledge of configuring, activating, testing, and analyzing network systems.
Network engineering, problem management, and performance management experience.

Nice-to-haves

Prior experience at DISA, or knowledge of DISA systems and processes.
Prior experience with SharePoint data entry.
Experience performing customer outreach.
Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience.
Basic understanding of Department of Defense, its policies, and hierarchy.
Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements.
Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification.
Engineer and models’ connections across the DISN network by calculating bandwidth constraints.
Performs simulations to determine the optimal interaction and paths between the different network entities (routers, switches, nodes, access points, links, etc.).
Dynamically collect and assess key DISA performance parameters, interacting with model-based simulations, recommends optimal configurations to achieve prioritized DoD mission capability and effects.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: icims
Effort: medium

Benefits

Benefits detected in the listing.

Vision