Product Performance & Claims Substantiation Manager
BASF· Chemicals· Oct 1, 2026 · 26d ago
NY
In office
Full-time
Manager
$122K–$178K est.
8+ years exp
Job description
Now hiring! Product Performance & Claims Substantiation Manager
Tarrytown, NY (On-site)
Annual bonus
We are looking for a Product Performance & Claims Substantiation Manager to join our Personal Care team in Tarrytown, NY.
Come create chemistry with us!
BASF’s Care Chemicals division is a globally leading supplier to the cosmetics, detergents and cleaning industries. We also offer solutions for technical applications and crop protection. Together with our customers, we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers’ brands with a broad range of products and concepts via our global network of production and development site.
As a Product Performance & Claims Substantiation Manager, you will be responsible for leading BASF Personal Care product performance, clinical, consumer, and claims-substantiation capabilities. You will oversee testing-center operations, employee leadership, claims methodology development, consumer & clinical performance testing, external study partnerships, and communication of results to internal and customer-facing stakeholders.
As a Product Performance & Claims Substantiation Manager, you create chemistry by…
• Leading the day-to-day execution of the clinical and consumer research center testing schedule, with a focus on research quality, capacity, and continuous improvement, as well as overseeing end-to-end study operations including protocol design, panel recruitment, study execution, data analysis, reporting, and documentation.
• Building and maintaining a reliable pool of clinical panelists in the Tarrytown and Rockland County, NY areas, including oversight of panelist payment processes, while managing the interface with external CROs and designing external clinical or consumer studies when needed.
• Identifying new clinical, consumer, physical, and sensory product claims for personal care ingredients, finished prototypes, and bioactives pipeline projects, as well as developing and improving test methodologies, clinical protocols, and product-performance approaches that support claims substantiation.
• Leading the product performance testing group across clinical, consumer, and sensory evaluations, method development, standard operating procedures, and quality improvements, while assessing current and emerging industry instrumentation and recommending additions or upgrades to strengthen research-center capabilities.
• Managing employees on the Product Performance & Claims Substantiation/testing-center team, including direct-report leadership and prioritization of research activities, as well as managing the testing-center budget and contributing to planning for capital equipment needs.
• Partnering and collaborating with regional sales, marketing, technical, and customer-facing teams to define clear research objectives that translate product-performance data into meaningful claims support, while contributing to global bioactives and new-product-development projects with product-performance teams in Europe and Asia and communicating study results and technical conclusions to internal stakeholders, customers, and external scientific audiences as appropriate.
If you…
• Hold a Bachelor’s degree in Life Sciences or a related field, a Master’s degree will be preferred.
• Preferrably have 8+ years of R&D experience in personal care, health care, nutrition, or a related industry.
• Preferrably p ossess 5+ years of experience leading a clinical and consumer research program and conducting clinical and consumer testing, including experience managing a team of direct reports. Experience managing a sizable department budget and capital equipment budget will be preferred.
• Possess strong knowledge of clinical and consumer protocol design, statistics, industry-standard procedures, laboratory practices, and interpretation of test results.
• Have demonstrated experience developing innovative product-performance or claims-support protocols for personal care applications.
• Show effectiveness collaborating across functions, regions, and global business partners in the cosmetics or personal care industry.
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF . We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive pay range for this role is $122,400 – $153,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.
Equal employment opportunities
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
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Parental Leave