Job description

Mission Summary: As the Senior Manager of Commercial Development, you are the engine driving our 0-to-3-year commercial execution roadmap. You are the critical link between our autonomous vehicle (AV) technology and the market, responsible for turning early-stage deployments into scalable, profitable services. Grounded in operational reality, your mandate is twofold: flawlessly execute market entry and actively harvest insights from real-world deployments to translate market needs back to our product and development teams. You ensure our near-term commercial growth is directly fueled by an exceptional, customer-obsessed AV experience. What you'll be doing: 1. Near-Term Commercial Execution (1–3 Year Horizon) Go-to-Market (GTM) Product Execution: Drive the operational rollout for new AV markets, segments, and service over the next 12 to 36 months, transitioning programs from pilot phases to active fleet scale. Commercial Modeling & Path to Profitability: Build, test, and iterate commercial models based on ground-truth deployment data. Focus relentlessly on improving unit economics, ridership/utilization rates, and customer acquisition costs. Growth Translation: Actively monitor the market to identify our next immediate commercial opportunities, ensuring our 1-3 year execution targets ladder up to the broader corporate milestones set by the corporate strategy. Analyze market signals to identify the next commercial opportunities, working closely with the CEO, CoS, CSO and to ensure short-term commercial goals align with long-term corporate strategy for AV product and commercial growth. Commercial Product Readiness : Work cross functionally to establish a clear point-of-view of Motional’s robotaxi product, working closely with product leaders, the Executive Leadership team and technical program leaders to support commercial growth through feedback and product development while influencing our 3+ years strategy 2. Deployment Insights & Cross-Functional Alignment Insight Harvesting: Act as the primary feedback loop from the street to the studio. Gather qualitative and quantitative data from active AV deployments to understand operational friction and user pain points. Requirement Translation: Translate these real-world commercial and customer insights into clear, prioritized development needs for Product and Engineering teams, ensuring our technology roadmap directly supports commercial growth. Program Coordination: Partner tightly with Program Management, Corporate Strategy and Technical Program teams to ensure commercial market readiness perfectly aligns with engineering delivery timelines and software/hardware updates over the next 3 years. 3. Operational Scaling & Customer Obsession Deployment Operations: Bridge the gap between commercial planning and the street. Lead cross-functional launch task forces (Operations, Fleet Management, Marketing, Legal) to successfully deploy new commercial services. Targeted Strategic Initiatives : Lead high impact, short-to-medium term projects and strategy frameworks that improve commercial success of the Motional service Playbook Creation: Develop highly repeatable, scalable commercial playbooks that allow the organization to launch in new cities or integrate with new partners faster and more efficiently. Value Proposition Design: Translate deeply technical AV capabilities into clear, compelling commercial value propositions for both B2B partners and B2C end-users. Experience Auditing: Act as the relentless advocate for the end-user. Ensure the AV experience—from app engagement to the ride itself to customer support—is safe, intuitive, and commercially viable. Adjacent Support : understanding and building tools for commercial success (customer feedback, community feedback, process improvements, alignments, feedbacks a loop) What we're looking for: Experience: 5+ years in commercial operations, strategy, GTM execution or product development, or growth roles—ideally within autonomous vehicles, mobility, deep tech, or scaling complex hardware/software ecosystems. Mindset: Deeply customer-obsessed and execution-oriented; you view technology as a vehicle to deliver an unparalleled human experience and drive measurable revenue. Skillset: Highly analytical with the ability to build financial and commercial models, combined with the operational grit to get your hands dirty in actual deployment execution. Translation Ability: Exceptional capability to operate fluidly between deeply technical engineering teams and high-level commercial partners, translating market needs into technical requirements and vice versa. Execution Focus: A proven track record of managing 1-to-3-year roadmaps, anticipating operational bottlenecks, and proactively implementing solutions to keep growth on track. Travel up to 40% This role is based in our Boston, Pittsburgh, or Las Vegas office and requires in-office days each week. #LI-AM1 The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more. Salary Range $176,000 — $242,000 USD Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more. Our journey is always people first. We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move. Higher purpose, greater impact. We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do. Scale up, not starting up. Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges. Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter , LinkedIn , Instagram and YouTube . Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.

Requirements

Must-haves

Near-Term Commercial Execution (1–3 Year Horizon)
Go-to-Market (GTM) Product Execution: Drive the operational rollout for new AV markets, segments, and service over the next 12 to 36 months, transitioning programs from pilot phases to active fleet scale.
Deployment Insights & Cross-Functional Alignment
Insight Harvesting: Act as the primary feedback loop from the street to the studio. Gather qualitative and quantitative data from active AV deployments to understand operational friction and user pain points.
Operational Scaling & Customer Obsession
Deployment Operations: Bridge the gap between commercial planning and the street. Lead cross-functional launch task forces (Operations, Fleet Management, Marketing, Legal) to successfully deploy new commercial services.
Targeted Strategic Initiatives : Lead high impact, short-to-medium term projects and strategy frameworks that improve commercial success of the Motional service
Playbook Creation: Develop highly repeatable, scalable commercial playbooks that allow the organization to launch in new cities or integrate with new partners faster and more efficiently.
Value Proposition Design: Translate deeply technical AV capabilities into clear, compelling commercial value propositions for both B2B partners and B2C end-users.
Experience Auditing: Act as the relentless advocate for the end-user. Ensure the AV experience—from app engagement to the ride itself to customer support—is safe, intuitive, and commercially viable.
Adjacent Support : understanding and building tools for commercial success (customer feedback, community feedback, process improvements, alignments, feedbacks a loop)
Experience: 5+ years in commercial operations, strategy, GTM execution or product development, or growth roles—ideally within autonomous vehicles, mobility, deep tech, or scaling complex hardware/software ecosystems.
Mindset: Deeply customer-obsessed and execution-oriented; you view technology as a vehicle to deliver an unparalleled human experience and drive measurable revenue.
Skillset: Highly analytical with the ability to build financial and commercial models, combined with the operational grit to get your hands dirty in actual deployment execution.
Translation Ability: Exceptional capability to operate fluidly between deeply technical engineering teams and high-level commercial partners, translating market needs into technical requirements and vice versa.
Execution Focus: A proven track record of managing 1-to-3-year roadmaps, anticipating operational bottlenecks, and proactively implementing solutions to keep growth on track.
Travel up to 40%
Our journey is always people first.
Higher purpose, greater impact.
Scale up, not starting up.

Nice-to-haves

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Application prep

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Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k