Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This role partners with Sales and Product Management to lead technical customer engagements, translate customer needs into viable solutions, and demonstrate the business and operational value of our solutions. The position combines solution engineering, healthcare IT, infrastructure, interoperability, and cybersecurity expertise to ensure solutions are technically feasible, secure, and ready for implementation. The ideal candidate is a strong customer-facing communicator who can connect technical requirements with customer outcomes and collaborate across Sales, Product, and Implementation teams. Responsibilities • Partner with Sales and Product Management throughout the customer acquisition process to understand customer needs, shape solutions, and provide technical expertise. • Lead technical customer discussions remotely and onsite with clinical, business, IT, infrastructure, cybersecurity, and executive stakeholders. • Translate complex technical, clinical, and operational requirements into clear solution recommendations and business value for customers. • Conduct technical discovery and assess customer environments, workflows, infrastructure, integration, and security requirements to determine solution feasibility and deployment readiness. • Create and deliver customer-facing technical presentations, demonstrations, solution overviews, and proof-of-concept activities. • Evaluate customer integration and interoperability requirements, including connectivity with existing clinical, imaging, enterprise IT, and third-party systems. • Guide customers through technical, infrastructure, cybersecurity, data privacy, and operational requirements needed to deploy and operate the solution. • Support RFP/RFI responses, technical questionnaires, security reviews, and customer due diligence activities by coordinating technical inputs and ensuring accurate and consistent responses. • Drive completion of site readiness assessments and document implementation prerequisites, dependencies, assumptions, and risks. • Support hardware, software, infrastructure, and capacity sizing discussions and contribute to solution scope and project cost estimations. • Document customer requirements, technical decisions, risks, assumptions, and dependencies and provide a structured handover to implementation and project teams. • Represent customer technical requirements and feedback to Product Management, Professional Services, Cybersecurity, and other cross-functional teams. • Collaborate cross-functionally to resolve technical questions and risks throughout the sales cycle and ensure alignment between customer expectations and proposed solutions. • Support the transition from sales to implementation by ensuring technical requirements, customer expectations, and deployment assumptions are clearly understood. • Approximately 30% travel anticipated. Experience & Qualifications Customer-Facing Solution Engineering • Experience in Solution Engineering, Sales Engineering, Technical Consulting, Pre-Sales, Solution Architecture, or a similar customer-facing technical role. • Experience working directly with enterprise customers through complex technology evaluations and sales cycles. • Healthcare IT experience strongly preferred, particularly in imaging, clinical applications, enterprise IT, or healthcare technology solutions. • Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders. • Strong presentation, demonstration, discovery, and customer relationship skills. • Ability to translate customer business, clinical, and operational needs into practical technical solutions. Healthcare IT & Interoperability • Understanding of healthcare IT environments, clinical workflows, and enterprise technology ecosystems. • Familiarity with healthcare interoperability and integration technologies such as DICOM, HL7, APIs, identity and access management, PACS/VNA, EMR/EHR, and related systems is highly preferred. • Ability to assess technical dependencies across customer applications, infrastructure, networking, identity management, and security environments. Networking & Infrastructure • Understanding of enterprise IT infrastructure and networking concepts, including TCP/IP networking, network segmentation, routing, firewalls, VPNs, and connectivity. • Ability to analyze customer network environments and identify solution deployment requirements, dependencies, and risks. • Familiarity with cloud, hybrid-cloud, and on-premises deployments. • Experience supporting infrastructure sizing, capacity planning, and technical readiness assessments. Cybersecurity & Data Protection • Solid understanding of cybersecurity and data privacy principles. • Knowledge of network security, encryption, secure remote access, identity/access management, and security best practices. • Ability to discuss data privacy, auditability, compliance, and regulatory requirements with customer IT and security teams. • Experience supporting security reviews, risk assessments, technical due diligence, and customer security questionnaires. Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here . The base pay range for this position is: $121,250 - $166,716 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here . Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here . If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here . Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Requirements

Must-haves

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Partner with Sales and Product Management throughout the customer acquisition process to understand customer needs, shape solutions, and provide technical expertise.
Lead technical customer discussions remotely and onsite with clinical, business, IT, infrastructure, cybersecurity, and executive stakeholders.
Translate complex technical, clinical, and operational requirements into clear solution recommendations and business value for customers.
Conduct technical discovery and assess customer environments, workflows, infrastructure, integration, and security requirements to determine solution feasibility and deployment readiness.
Create and deliver customer-facing technical presentations, demonstrations, solution overviews, and proof-of-concept activities.
Evaluate customer integration and interoperability requirements, including connectivity with existing clinical, imaging, enterprise IT, and third-party systems.
Guide customers through technical, infrastructure, cybersecurity, data privacy, and operational requirements needed to deploy and operate the solution.
Support RFP/RFI responses, technical questionnaires, security reviews, and customer due diligence activities by coordinating technical inputs and ensuring accurate and consistent responses.
Drive completion of site readiness assessments and document implementation prerequisites, dependencies, assumptions, and risks.
Support hardware, software, infrastructure, and capacity sizing discussions and contribute to solution scope and project cost estimations.
Document customer requirements, technical decisions, risks, assumptions, and dependencies and provide a structured handover to implementation and project teams.
Represent customer technical requirements and feedback to Product Management, Professional Services, Cybersecurity, and other cross-functional teams.
Collaborate cross-functionally to resolve technical questions and risks throughout the sales cycle and ensure alignment between customer expectations and proposed solutions.
Support the transition from sales to implementation by ensuring technical requirements, customer expectations, and deployment assumptions are clearly understood.
Approximately 30% travel anticipated.
Experience & Qualifications
Customer-Facing Solution Engineering
Experience in Solution Engineering, Sales Engineering, Technical Consulting, Pre-Sales, Solution Architecture, or a similar customer-facing technical role.
Experience working directly with enterprise customers through complex technology evaluations and sales cycles.
Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Strong presentation, demonstration, discovery, and customer relationship skills.

Nice-to-haves

Healthcare IT experience strongly preferred, particularly in imaging, clinical applications, enterprise IT, or healthcare technology solutions.
Familiarity with healthcare interoperability and integration technologies such as DICOM, HL7, APIs, identity and access management, PACS/VNA, EMR/EHR, and related systems is highly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: phenom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off