Job description

About You: You love great creative and you care whether it works. WITHIN is hiring a Creative Account Manager in New York to run the day to day for a book of consumer brand clients: strong work out the door on time and on scope, tied to results, and accounts that grow. If you work hard, use AI to move faster and want to be the best at what you do, this role is for you. What You'll Own: Day-to-day client communication and the relationship on every account you run Creative rounds end to end: brief, feedback, revisions and delivery across static, video and UGC Each contract's scope, turnaround commitments and overage terms. Flag scope creep early and price the extra work Creative performance: read results with the media team and bring the client the next test Growth: spot new work inside existing accounts and build the case with your Account Director Speed: use AI every day on briefs, feedback rollups, recaps and research Clean project management: every Asana task has an owner and a due date Qualifications and Experience: 3 to 5 years of account management working with creative teams, agency or brand side Consumer brand experience (DTC, retail, ecommerce), not B2B or lead gen Has shipped paid social and digital creative for channels like Meta, TikTok and YouTube Has run client relationships directly, not only supported them Can show how they use AI in their work today Stable job history Based in New York Nice to Have: UGC or influencer programs Production experience Performance creative testing What We Look For: People who live our values: fight for every inch, wear the bucket when they get it wrong, be real with clients and teammates, and get curious about how to do it better. Our interview process includes, but is not limited to, the following: Excel and Typing Test We offer a competitive salary and benefits based on education, experience, and skills level, including: Unlimited vacation policy Monthly Phone Stipend Comprehensive Medical, Dental, and Vision insurance options 401(K) plan with matching Dog friendly office Hybrid work opportunity Professional Development Program Bonus Perk - Seamless allowance Total compensation based on education, experience, and skills level ($62,400-$110,000) Level 1 - Possesses essential capabilities. $62,400-$76,870 Level 2 - Possesses developing capabilities. $$76,870-$91,340 Level 3 - Possesses notable capabilities. $91,340-$105,810 Level 4 - Possesses strong capabilities. $105,000-$110,000 About WITHIN WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work ! We weave AI into everything we do , using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: LinkedIn WhatsApp Community I nstagram Tik Tok Locations New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México AI-Assisted Screening Notice As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions. If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.

Requirements

Must-haves

Day-to-day client communication and the relationship on every account you run
Creative rounds end to end: brief, feedback, revisions and delivery across static, video and UGC
Each contract's scope, turnaround commitments and overage terms. Flag scope creep early and price the extra work
Creative performance: read results with the media team and bring the client the next test
Growth: spot new work inside existing accounts and build the case with your Account Director
Speed: use AI every day on briefs, feedback rollups, recaps and research
Clean project management: every Asana task has an owner and a due date
3 to 5 years of account management working with creative teams, agency or brand side
Consumer brand experience (DTC, retail, ecommerce), not B2B or lead gen
Has shipped paid social and digital creative for channels like Meta, TikTok and YouTube
Has run client relationships directly, not only supported them
Can show how they use AI in their work today
Stable job history
Based in New York
People who live our values: fight for every inch, wear the bucket when they get it wrong, be real with clients and teammates, and get curious about how to do it better.
Our interview process includes, but is not limited to, the following:
Excel and Typing Test
We offer a competitive salary and benefits based on education, experience, and skills level, including:
Monthly Phone Stipend
Dog friendly office

Nice-to-haves

UGC or influencer programs
Production experience
Performance creative testing
Bonus Perk - Seamless allowance

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Professional Development