Salesforce Business Analyst
Central Business Solutions· enterprise· Cybersecurity & IT Services· Jul 6, 2026 · 4mo agoPosted 113 days ago
Washington, D.C, WA
In office
Full-time
Staff
$172K–$237K est.
8+ years exp
Before you apply
Ghost Signal:
Open since July 6, 2026 — 113 days, and still accepting applications.
Job description
Job Description
We are seeking an experienced Salesforce Business Analyst to support enterprise Salesforce initiatives across Sales Cloud, Service Cloud, Experience Cloud, and the Salesforce Platform. The ideal candidate will work closely with business stakeholders, Architects, Developers, and Scrum teams to gather requirements, define user stories, and deliver scalable Salesforce solutions.
Key Responsibilities
• Gather and analyze business requirements.
• Create user stories, acceptance criteria, and functional documentation.
• Facilitate backlog grooming, sprint planning, and Agile ceremonies.
• Collaborate with stakeholders, Architects, Developers, and QA teams.
• Support UAT, requirement validation, and solution delivery.
• Drive Salesforce process improvements and automation initiatives.
Required Skills
• 8+ years of Business Analyst experience with Salesforce projects.
• Strong knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
• Experience with Agile/Scrum, user stories, and backlog management.
• Excellent stakeholder management, communication, and documentation skills.
• Salesforce certifications (Admin, Sales Cloud, Service Cloud, BA, PO) are a plus
Application prep
Use the role’s language and application details while tailoring your materials.
Keywords to mirror
scrumagile
- Platform
- catsone
- Effort
- medium