Job description

We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the “Best Damn Space Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent. Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, dedicated to delivering next-generation AAA games. CIG prides itself in thinking outside the box, encouraging creativity and developing ground-breaking technology. CIG believes in raising the bar for the gaming industry and the gaming community as a whole. About the Role The Platform Content Specialist supports the back-end operations of the RSI web store – creating and maintaining SKUs, pricing, product configuration, and release data for digital products sold on the RSI Platform. They work with various departments in all of our studios across multiple time zones to configure, validate, and publish store content and game entitlements accurately and on schedule. This is a platform operations role, with a heavy data entry component. Ideal candidates will be motivated to complete all tasks thoroughly and efficiently, taking great care to reach target dates and accuracy. Time management is crucial to maintain steady workflow, but there will be times where on-the-fly changes occur, so the need for flexibility is crucial. This is a full-time position based on site at our studio in Bee Cave, TX. What you’ll do: Create and maintain store-side digital assets – including SKUs, pricing, and product configuration – for the RSI Platform using our in-house content management system. Set up and review store promotional and release initiatives with stakeholders, from initial product configuration through launch. Distribution of digital products and other entitlements for Star Citizen players. Liaise with multiple internal teams to ensure the success of Platform Operations projects. Work with fellow specialists on shared tasks, including data validation, promotion launches, and emergent triage issues. Assist with the authoring and auditing of highly detailed documentation on Platform processes. Any other duties and responsibilities assigned by Platform leadership reasonably consistent with the employee’s skills and experience. Continuously develop and ever-increasing level of knowledge of the RSI Platform, Star Citizen, and Squadron 42. What you’ll bring: Working knowledge of JIRA and Confluence. Proficiency with Microsoft Excel and other MS Office applications. Relentless attention to detail, accuracy, and quality of work. Strong time-management and organizational skills. Excellent written and verbal communication. Ability to prioritize, adapt, and successfully complete tasks in a rapidly changing environment. Critical thinking and self-management skills, including the ability to work independently. Willingness and capability to learn new software tools as the position requires. Pluses: A valid passport as international travel may be required. Knowledge of Star Citizen and Squadron 42. Familiarity with collaborative applications such as Miro and Air Table. Familiarity with Generative A.I. platforms such as Gemini, Claude or CoPilot. Diversity Statement CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it’s our differences that make it special. Fraud Statement We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[ ]cloudimperiumgames.com with any information you may have. If you like wild growth and working with happy, enthusiastic over-achievers, you ll enjoy your career with us!

Requirements

Must-haves

This is a full-time position based on site at our studio in Bee Cave, TX.
Create and maintain store-side digital assets – including SKUs, pricing, and product configuration – for the RSI Platform using our in-house content management system.
Set up and review store promotional and release initiatives with stakeholders, from initial product configuration through launch.
Distribution of digital products and other entitlements for Star Citizen players.
Liaise with multiple internal teams to ensure the success of Platform Operations projects.
Work with fellow specialists on shared tasks, including data validation, promotion launches, and emergent triage issues.
Assist with the authoring and auditing of highly detailed documentation on Platform processes.
Any other duties and responsibilities assigned by Platform leadership reasonably consistent with the employee’s skills and experience.
Continuously develop and ever-increasing level of knowledge of the RSI Platform, Star Citizen, and Squadron 42.
Working knowledge of JIRA and Confluence.
Proficiency with Microsoft Excel and other MS Office applications.
Relentless attention to detail, accuracy, and quality of work.
Strong time-management and organizational skills.
Excellent written and verbal communication.
Ability to prioritize, adapt, and successfully complete tasks in a rapidly changing environment.
Critical thinking and self-management skills, including the ability to work independently.
Willingness and capability to learn new software tools as the position requires.

Nice-to-haves

Knowledge of Star Citizen and Squadron 42.
Familiarity with collaborative applications such as Miro and Air Table.
Familiarity with Generative A.I. platforms such as Gemini, Claude or CoPilot.
Diversity Statement
Fraud Statement
If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[ ]cloudimperiumgames.com with any information you may have.
If you like wild growth and working with happy, enthusiastic over-achievers, you ll enjoy your career with us!

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jira

Platform: workday
Effort: long