Job description

Position Summary: The Product Engineer is the customer-facing technical authority for Vertiv's Data Center DC Power portfolio. Residing within Engineering and working closely with Product Management, this role bridges product strategy and execution — translating customer requirements into actionable engineering specifications while providing technical leadership across Sales, Service, and Account Management. Each Product Engineer will own one dedicated product segment: • 800V Sidecar Solutions (Air & Liquid Cooled) • 800V Power Center Solutions • In-Rack Power Shelves & Solutions (Air & Liquid Cooled) Key Responsibilities: • Gather and translate customer technical requirements into clear inputs for product development teams • Lead the technical aspects of RFQ proposals, including concept development, schematics, block diagrams, and MCAD/ECAD files • Provide input to product design reviews and aid specification alignment – ensuring customer needs match engineering’s interpretation • Create and oversee customer-facing technical documentation (user manuals, application guides, submittal packages, technical bulletins) to ensure accuracy and clarity • Deliver product training to internal and external customers including Sales, Service, and Manufacturing • Provide technical field support for installed products, acting as liaison between customers and Engineering • Communicate market and customer feedback to drive product development via stage-gate process • Collaborate with Product Management on product strategy, technical questions, and roadmap input • Support trade shows, customer site visits, and technical presentations • Maintain product configurator BOM structure and support NPDI engineering deliverables Requirements: • Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or Systems Engineering • 5–7 years of relevant experience (2–4 years considered for exceptional candidates) • Excellent written and verbal communication — able to convey complex technical information clearly and concisely • Self-directed with the ability to manage multiple priorities across stakeholders • Proficiency generating schematics, block diagrams, and technical illustrations • Ability to respond to technical support and execution tasks quickly and accurately under time pressure • Comfortable engaging directly with customers at all levels — from field technicians to engineering leadership • Strong analytical thinking with the ability to evaluate customer applications and propose technically sound solutions • Knowledge codes and standards such as UL, IEC,NEC, and NFPA 855 • Ability to understand both electrical and mechanical design elements for power infrastructure products Preferred Qualifications: • DC power or data center power background • Applications or field engineering experience • Visio, ECAD, or Pro/E proficiency • Familiarity with power conversion 25% travel required — domestic and international The Product Engineer is the customer-facing technical authority for Vertiv's Data Center DC Power portfolio. Residing within Engineering and working closely with Product Management, this role bridges product strategy and execution — translating customer requirements into actionable engineering specifications while providing technical leadership across Sales, Service, and Account Management.

Requirements

Must-haves

Each Product Engineer will own one dedicated product segment:
800V Sidecar Solutions (Air & Liquid Cooled)
800V Power Center Solutions
In-Rack Power Shelves & Solutions (Air & Liquid Cooled)
Gather and translate customer technical requirements into clear inputs for product development teams
Lead the technical aspects of RFQ proposals, including concept development, schematics, block diagrams, and MCAD/ECAD files
Provide input to product design reviews and aid specification alignment – ensuring customer needs match engineering’s interpretation
Create and oversee customer-facing technical documentation (user manuals, application guides, submittal packages, technical bulletins) to ensure accuracy and clarity
Deliver product training to internal and external customers including Sales, Service, and Manufacturing
Provide technical field support for installed products, acting as liaison between customers and Engineering
Communicate market and customer feedback to drive product development via stage-gate process
Collaborate with Product Management on product strategy, technical questions, and roadmap input
Support trade shows, customer site visits, and technical presentations
Maintain product configurator BOM structure and support NPDI engineering deliverables
Bachelor's degree in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or Systems Engineering
5–7 years of relevant experience (2–4 years considered for exceptional candidates)
Excellent written and verbal communication — able to convey complex technical information clearly and concisely
Self-directed with the ability to manage multiple priorities across stakeholders
Proficiency generating schematics, block diagrams, and technical illustrations
Ability to respond to technical support and execution tasks quickly and accurately under time pressure

Nice-to-haves

DC power or data center power background
Applications or field engineering experience
Visio, ECAD, or Pro/E proficiency
Familiarity with power conversion

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium