Job description

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care . The Network Engineer II is responsible for the operations of secure and highly available computing platforms, servers, and networks; they install, maintain, upgrade and continuously improve the operating or application environment. They also maintain the ongoing reliability, performance and support of the infrastructure and systems. This includes monitoring, responding to incidents, problems, and planning for growth. This role deploys new technologies as well as designs, installs, configures, maintains and tests the networks and related utilities and hardware. This role must have customer service and vendor relationship skills. Attention to detail and strong communication and collaboration skills are critical to the success of this role. MINIMUM REQUIREMENTS Education: Associates degree in Information Technology or Business, or equivalent professional experience and relevant training Experience: 5 or more years’ experience with network administration and security and systems such as: Cisco and Palo Alto. or Any appropriate combination of education and experience as determined by management. Travel: 15% Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday; However, work may be performed at any time on any day of the week to meet business needs. On call periodic as scheduled. KEY RESPONSIBILITIES Work Complexity: Maintains, monitors and supports network security, VPN, wireless, load balancing, routing and switching infrastructure. Follows defined procedures to monitor systems and resolve problems. May support multiple infrastructure platforms of medium complexity with multiple concurrent users ensuring control, integrity, accessibility and performance. Project planning: Participates in short-term and long-term project efforts with stakeholders and Business Technology resources. Works with project teams to understand business needs. Works with other engineers to understand technical requirements. Provides feedback and recommendations on requirements; ensures processes and requirements are met such as backup and system availability. Operational support: Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists. Monitors network operating capacity in terms of response time, availability and security, monitors hardware/software activities and resource utilization for capacity planning, suggests upgrades as needed. Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures. Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; may suggest other operational metrics to implement and monitor. Provides Level 3 production support, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements. Adheres to security requirements and procedures, reports issues as appropriate. Documents new or modified functions, modules, software or systems. Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test

Requirements

Must-haves

Education: Associates degree in Information Technology or Business, or equivalent professional experience and relevant training
Experience: 5 or more years’ experience with network administration and security and systems such as: Cisco and Palo Alto.
Any appropriate combination of education and experience as determined by management.
Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday; However, work may be performed at any time on any day of the week to meet business needs. On call periodic as scheduled.
Maintains, monitors and supports network security, VPN, wireless, load balancing, routing and switching infrastructure.
Follows defined procedures to monitor systems and resolve problems.
May support multiple infrastructure platforms of medium complexity with multiple concurrent users ensuring control, integrity, accessibility and performance.
Participates in short-term and long-term project efforts with stakeholders and Business Technology resources.
Works with project teams to understand business needs.
Works with other engineers to understand technical requirements.
Provides feedback and recommendations on requirements; ensures processes and requirements are met such as backup and system availability.
Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists.
Monitors network operating capacity in terms of response time, availability and security, monitors hardware/software activities and resource utilization for capacity planning, suggests upgrades as needed.
Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures.
Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; may suggest other operational metrics to implement and monitor.
Provides Level 3 production support, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements.
Adheres to security requirements and procedures, reports issues as appropriate.
Documents new or modified functions, modules, software or systems.
Performs other related duties as required and assigned.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

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Platform: workday
Effort: long